At a Glance
- Tasks: Coordinate and manage product deliveries, ensuring timely fulfilment and smooth operations.
- Company: Join James Fisher, a global leader in engineering services with a supportive culture.
- Benefits: Enjoy competitive benefits, career growth opportunities, and a chance to make a real impact.
- Other info: Embrace a diverse workplace that values your ideas and contributions.
- Why this job: Be the key link between sales, customers, and delivery partners in a dynamic environment.
- Qualifications: High school diploma required; logistics experience and software proficiency preferred.
The predicted salary is between 30000 - 40000 € per year.
About the Role
The Delivery Coordinator is responsible for managing and overseeing the scheduling, tracking, and coordination of product deliveries to ensure timely and accurate fulfilment. This role serves as the primary point of contact between the sales team, customers, and delivery partners, ensuring a smooth and efficient delivery process.
Location: Seething, Norfolk
Employment type: Permanent position
Key Duties and Responsibilities
- Coordinate and schedule delivery operations in alignment with customer orders and business needs.
- Utilise Purchase Orders for logistics, products and service-based operations.
- Organise travel for technicians using designated 3rd-party travel management companies.
- Communicate with internal departments (warehouse, sales, procurement) to confirm product availability and delivery timelines.
- Manage product certification as required.
- Monitor delivery progress and proactively address any delays or issues.
- Track shipments and update delivery status in the system.
- Maintain accurate delivery documentation, including invoices, delivery notes and proof of delivery.
- Resolve delivery-related inquiries and complaints professionally and efficiently.
- Ensure compliance with transportation and safety regulations.
- Collaborate with third-party carriers or drivers to ensure proper execution of deliveries.
- Generate daily, weekly and monthly reports on delivery performance metrics.
- Continuously seek ways to improve delivery processes and customer satisfaction.
Skills, Knowledge and Experience
- High school diploma or equivalent; a bachelor’s degree in logistics, business administration or a related field is a plus.
- Proven experience in logistics, transportation coordination or delivery operations.
- Proficiency with logistics software, Microsoft Office Suite (Excel, Word) and tracking systems.
- Familiarity with local geography and transportation regulations is advantageous.
Why Join Us
- Competitive benefits tailored to the division.
- Opportunities for career growth and visibility across the organisation.
- A supportive, inclusive culture that values your ideas and contributions.
- Work that truly makes a difference in safety, innovation and global capability.
About You
- Excellent organisational and time-management skills.
- Strong communication and interpersonal skills.
- Ability to multitask and remain calm under pressure.
About James Fisher
James Fisher is a global engineering services company with over 50 years of experience delivering complex offshore energy projects in some of the world’s most challenging environments. We operate across Energy, Defence and Maritime Transport, leveraging cutting-edge technology and deep expertise to support the full lifecycle of our customers’ assets. James Fisher FenderCare is the leading provider of ship-to-ship transfers of oil and liquefied natural gas and as a global marine products provider, it enables the safe, compliant transfer of liquid cargo between vessels in offshore, near-shore or port-based locations.
Legal and Diversity Statement
James Fisher and Sons are committed to taking positive action on diversity and strongly encourage applications for candidates from all backgrounds. We are a Disability Confident employer and recognise that our success depends on our talented and diverse workforce.
Delivery Coordinator in Norfolk employer: James Fisher and Sons plc
At James Fisher, we pride ourselves on being an excellent employer, offering a supportive and inclusive culture that values your contributions. Located in Seething, Norfolk, our Delivery Coordinator role provides competitive benefits, ample opportunities for career growth, and the chance to work in a dynamic environment where your efforts directly impact safety and innovation in the global energy sector.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Coordinator in Norfolk
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and delivery sector, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to delivery coordination. Think about scenarios where you've solved problems or improved processes, as these will showcase your skills effectively.
✨Tip Number 3
Stay organised! Keep track of your applications and follow up with companies after interviews. A simple thank-you email can leave a lasting impression and show your enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us. Plus, it makes it easier for us to keep track of your application.
We think you need these skills to ace Delivery Coordinator in Norfolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Delivery Coordinator role. Highlight your experience in logistics and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love hearing your story, so make it personal!
Show Off Your Skills:Don’t forget to showcase your organisational and communication skills in your application. Mention specific examples of how you've successfully managed deliveries or resolved issues in the past. We’re all about efficiency and teamwork!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly. Let’s get you on board!
How to prepare for a job interview at James Fisher and Sons plc
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics knowledge before the interview. Understand the key duties of a Delivery Coordinator, like scheduling and tracking deliveries. Familiarise yourself with logistics software and be ready to discuss how you've used it in past roles.
✨Show Off Your Communication Skills
As a Delivery Coordinator, you'll be the go-to person for communication between various teams. Prepare examples of how you've effectively communicated with sales teams, customers, and delivery partners in previous jobs. This will show that you can handle the role's demands.
✨Demonstrate Problem-Solving Abilities
Be ready to talk about times when you've faced delivery issues or delays. Highlight how you proactively addressed these challenges and what steps you took to ensure customer satisfaction. This will showcase your ability to think on your feet.
✨Prepare Questions About Their Processes
At the end of the interview, ask insightful questions about their delivery processes and how they measure success. This shows your genuine interest in the role and helps you understand if the company is the right fit for you.
