At a Glance
- Tasks: Manage and coordinate product deliveries, ensuring timely fulfilment and smooth communication.
- Company: Join James Fisher, a global leader in engineering services for Energy, Defence, and Maritime Transport.
- Benefits: Enjoy a permanent position with opportunities for growth and a supportive work environment.
- Other info: Located in Seething, Norfolk; apply early as positions may close before the deadline.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction in the marine industry.
- Qualifications: Relevant qualifications in logistics or business administration are a plus; experience in delivery operations is essential.
The predicted salary is between 28800 - 43200 £ per year.
About the Role
The Delivery Coordinator is responsible for managing and overseeing the scheduling, tracking, and coordination of product deliveries to ensure timely and accurate fulfilment. This role serves as the primary point of contact between the sales team, customers, and delivery partners, ensuring a smooth and efficient delivery process.
Location: Seething, Norfolk
Employment type: Permanent position
Key Duties and Responsibilities
- Coordinate and schedule delivery operations in alignment with customer orders and business needs.
- Utilise Purchase Orders for logistics, products and service-based operations.
- Organise travel for technicians using designated 3rd‑party travel management companies.
- Communicate with internal departments (warehouse, sales, procurement) to confirm product availability and delivery timelines.
- Manage product certification as required.
- Monitor delivery progress and proactively address any delays or issues.
- Track shipments and update delivery status in the system.
- Maintain accurate delivery documentation, including invoices, delivery notes and proof of delivery.
- Resolve delivery‑related inquiries and complaints professionally and efficiently.
- Ensure compliance with transportation and safety regulations.
- Collaborate with third‑party carriers or drivers to ensure proper execution of deliveries.
- Generate daily, weekly and monthly reports on delivery performance metrics.
- Continuously seek ways to improve delivery processes and customer satisfaction.
Skills, Knowledge and Experience
- High school diploma or equivalent; a bachelor’s degree in logistics, business administration or a related field is a plus.
- Proven experience in logistics, transportation coordination or delivery operations.
- Proficiency with logistics software, Microsoft Office Suite (Excel, Word) and tracking systems.
- Familiarity with local geography and transportation regulations is advantageous.
Why Join Us
- Competitive benefits tailored to the division.
- Opportunities for career growth and visibility across the organisation.
- A supportive, inclusive culture that values your ideas and contributions.
- Work that truly makes a difference in safety, innovation and global capability.
About You
- Excellent organisational and time‑management skills.
- Strong communication and interpersonal skills.
- Ability to multitask and remain calm under pressure.
About James Fisher
James Fisher is a global engineering services company with over 50 years of experience delivering complex offshore energy projects in some of the world’s most challenging environments. We operate across Energy, Defence and Maritime Transport, leveraging cutting‑edge technology and deep expertise to support the full lifecycle of our customers’ assets.
James Fisher FenderCare is the leading provider of ship‑to‑ship transfers of oil and liquefied natural gas and as a global marine products provider, it enables the safe, compliant transfer of liquid cargo between vessels in offshore, near‑shore or port‑based locations.
Legal and Diversity Statement
James Fisher and Sons are committed to taking positive action on diversity and strongly encourage applications for candidates from all backgrounds. We are a Disability Confident employer and recognise that our success depends on our talented and diverse workforce.
Delivery Coordinator employer: James Fisher and Sons plc
James Fisher is an exceptional employer, offering a dynamic work environment in Seething, Norfolk, where employees can thrive in the maritime industry. With a strong commitment to employee growth and development, the company fosters a culture of collaboration and innovation, ensuring that team members are equipped with the skills and support needed to excel in their roles. Additionally, James Fisher values diversity and inclusivity, making it a rewarding place for individuals from all backgrounds to contribute meaningfully to global maritime solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Coordinator
✨Tip Number 1
Familiarise yourself with logistics software and tracking systems, as these are crucial for the Delivery Coordinator role. Consider taking a short online course or tutorial to boost your confidence in using these tools.
✨Tip Number 2
Network with professionals in the logistics and delivery sector. Attend local industry events or join relevant online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Research James Fisher and their operations thoroughly. Understanding their values, recent projects, and challenges in the maritime transport sector will help you tailor your conversations during interviews.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed logistics or delivery operations in the past. Highlighting your problem-solving skills and ability to handle pressure will make you stand out.
We think you need these skills to ace Delivery Coordinator
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and required skills for the Delivery Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience in logistics, transportation coordination, or delivery operations. Use bullet points to make it easy to read and focus on achievements that demonstrate your organisational and time-management skills.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your communication skills and ability to manage multiple tasks under pressure, as these are crucial for the Delivery Coordinator position.
Proofread Your Application:Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for this role.
How to prepare for a job interview at James Fisher and Sons plc
✨Know the Company Inside Out
Before your interview, make sure to research James Fisher and its operations, especially in maritime transport. Understanding their services and recent developments will show your genuine interest and help you answer questions more effectively.
✨Demonstrate Your Organisational Skills
As a Delivery Coordinator, you'll need excellent organisational skills. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or coordinated complex logistics operations.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-life delivery challenges. Think of scenarios where you had to resolve delays or manage customer complaints, and be ready to explain your thought process and actions.
✨Showcase Your Communication Skills
Since the role involves liaising with various teams and customers, highlight your communication abilities. Practice articulating your thoughts clearly and confidently, and consider discussing how you've effectively collaborated with others in previous roles.
