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For Companies At a Glance
- Tasks: Lead IT operations, cybersecurity, and infrastructure to shape our digital future.
- Company: Join James Cropper, a leader in sustainable manufacturing in the stunning Lake District.
- Benefits: Enjoy a collaborative culture, career growth, and the chance to make a real impact.
- Why this job: Be at the forefront of innovation and sustainability while leading a high-performing team.
- Qualifications: Proven IT leadership experience and knowledge of cybersecurity best practices required.
- Other info: Work in a dynamic environment with opportunities for continuous improvement and development.
The predicted salary is between 36000 - 60000 £ per year.
Are you a forward-thinking IT leader ready to shape the future of digital operations in one of the UK’s most innovative and sustainably driven manufacturing groups? At James Cropper, based in the beautiful Lake District, we are looking for an IT Operations Manager to lead our infrastructure, cybersecurity and operational IT services — ensuring our business remains secure, resilient, and ready for the future.
The Opportunity
As our IT Operations Manager, you’ll take ownership of the strategic direction and day-to-day management of our IT services, including infrastructure, helpdesk, cybersecurity and compliance. You’ll lead, coach, and develop a high performing team, while driving change programmes that enable our business to operate securely, efficiently and with resilience. This is a hands‑on leadership role where your expertise will shape our digital future — from cloud and networking to security posture, disaster recovery, and enterprise risk management.
What You’ll Lead & Deliver
- Building and developing an engaged, collaborative IT operations team
- Leading the design, delivery and continuous improvement of all infrastructure and cybersecurity services
- Managing key technologies including networking, servers, storage, firewalls, telephony, DR, and security operations
- Monitoring emerging cybersecurity threats and proactively strengthening organisational defence with our internal team and external partners
- Ensuring compliance with regulatory and security best practice
- Driving IT change projects that enhance capability and support business growth
- Enhancing adoption of developing services and toolsets (e.g. AI)
- Technical integration of IT and Operational Technology (industrial systems and networking e.g. PLCs/SCADA) considering risk, cybersecurity and other controls
- Managing vendors, budgets, and investments in line with strategic priorities
What You’ll Bring
- Proven experience in an IT leadership role
- Deep knowledge of cybersecurity and IT infrastructure best practice
- Experience managing complex, multi-site technical environments
- Strong communication, influencing and decision‑making skills
- Ability to manage concurrent priorities in a fast‑moving environment
- Experience of service reporting & managing customer expectations
- Experience scoping and delivering improvement projects and automation
- A proactive, collaborative approach aligned with our values: Forward Thinking, Responsible and Caring
- Qualifications such as CISSP/CISM/CompTIA/CCNA, ITIL or degree‑level study are desirable, as is experience in a manufacturing environment — but above all, we’re looking for a leader who wants to make a real impact.
Why Join Us?
At James Cropper, innovation is woven into everything we do. From cutting‑edge materials to world‑leading sustainability initiatives, our teams thrive on curiosity, collaboration, and continuous improvement. Set in the heart of the Lakes, our site offers a unique blend of world‑class engineering and natural beauty — the ideal environment for a leader who wants the space to think, grow and make a genuine impact.
If this sounds like you and you have an interest in working for James Cropper please apply today!
IT Operations Manager in London employer: James Cropper
Contact Detail:
James Cropper Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operations Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website that highlights your projects and achievements. This is your chance to demonstrate your expertise in IT operations and cybersecurity, making you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. When you walk into that interview, you'll be ready to show them why you're the perfect fit for their team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our innovative team at James Cropper.
We think you need these skills to ace IT Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Operations Manager role. Highlight your experience in managing IT infrastructure and cybersecurity, and don’t forget to showcase any leadership roles you've had. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your values align with ours. Share specific examples of how you've driven change in previous positions — we love a good story!
Showcase Your Technical Skills: Don’t hold back on your technical expertise! Make sure to mention any relevant qualifications like CISSP or ITIL, and detail your experience with technologies like networking and cybersecurity. We’re looking for someone who knows their stuff and can lead our digital future.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our innovative team at James Cropper!
How to prepare for a job interview at James Cropper
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT infrastructure and cybersecurity best practices. Be ready to discuss specific technologies like networking, servers, and firewalls, as well as how you've managed them in the past. This will show that you're not just a leader but also someone who understands the technical details.
✨Showcase Your Leadership Style
Prepare examples of how you've built and developed high-performing teams. Think about times when you led change programmes or improved IT services. Highlight your collaborative approach and how it aligns with the values of James Cropper — being forward-thinking, responsible, and caring.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific challenges, such as emerging cybersecurity threats or compliance issues. Practise articulating your thought process and decision-making skills in these scenarios, as this will demonstrate your ability to manage concurrent priorities in a fast-moving environment.
✨Research the Company Culture
Familiarise yourself with James Cropper's commitment to sustainability and innovation. Be prepared to discuss how your values align with theirs and how you can contribute to their mission. Showing genuine interest in the company culture can set you apart from other candidates.
