Service Desk Analyst: 1st/2nd Line On-site Support

An established organization in West Sussex is seeking a Service Desk Analyst to join their IT team. This role involves being the first point of contact for IT support, handling both 1st and 2nd line issues, and ensuring smooth daily operations. Ideal candidates will possess strong troubleshooting skills across various platforms, excellent communication capabilities, and a proactive approach. If you thrive in a busy service desk environment and care about user experience, this opportunity is worth exploring. #J-18808-Ljbffr