Quality Assurance Manager
Quality Assurance Manager

Quality Assurance Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
James Chase

At a Glance

  • Tasks: Lead and shape quality assurance practices for digital platforms in a growing team.
  • Company: Established retail and eCommerce organisation with a focus on innovation.
  • Benefits: Hybrid working, competitive salary, and the chance to influence quality across projects.
  • Why this job: Make a real impact by building QA processes from the ground up.
  • Qualifications: Experience in QA management and strong understanding of testing methodologies.
  • Other info: Opportunity for career growth in a dynamic digital environment.

The predicted salary is between 36000 - 60000 £ per year.

Are you a QA leader who enjoys building quality processes from the ground up rather than just running tests? Our client, a well-established and growing organisation within the retail and eCommerce sector, is looking for an experienced QA Manager to establish and lead quality assurance practices across their digital platforms. This is a newly created role within a growing digital team, offering the opportunity to shape the entire QA function. The successful candidate will be responsible for defining the QA strategy, introducing structured testing frameworks, and ensuring high-quality delivery across multiple digital platforms.

Working closely with product, project and development teams, the QA Manager will play a key role in embedding a quality-first mindset and ensuring that releases are reliable, well-tested and ready for production.

Key Responsibilities
  • Define and implement the QA and testing strategy for the organisation’s digital platforms
  • Establish QA governance, standards and testing processes across the development lifecycle
  • Develop and manage structured test plans, scenarios and release processes
  • Lead and coordinate testing across multiple digital projects and releases
  • Implement quality metrics and reporting to monitor release stability and defect trends
  • Introduce and develop automated testing frameworks where appropriate
  • Lead User Acceptance Testing (UAT) with internal stakeholders
  • Promote best practices and champion quality across the digital team
Key Experience
  • Previous experience as a QA Manager, QA Lead or Test Manager within a digital or eCommerce environment
  • Strong understanding of software testing methodologies including functional, regression, integration and UAT testing
  • Experience implementing QA frameworks, testing processes and governance
  • Experience working within Agile development environments
  • Strong stakeholder management and collaboration skills
  • Experience supporting complex digital platforms or eCommerce ecosystems
Desirable
  • Experience with platforms such as Magento/Adobe Commerce, Umbraco Commerce or WordPress
  • Experience introducing test automation frameworks
  • Background in retail, lifestyle or consumer-focused brands
What Makes This Role Interesting
  • Opportunity to build and shape the QA function from the ground up
  • Work within a growing digital team supporting key eCommerce platforms
  • High visibility role influencing quality across the entire digital delivery lifecycle
  • Hybrid working with offices based in Brighton

If you are a QA professional who enjoys creating structure, improving delivery quality and driving best practices across digital teams, this could be a great opportunity to make a real impact.

Quality Assurance Manager employer: James Chase

Join a dynamic and innovative organisation in the retail and eCommerce sector, where you will have the unique opportunity to shape the QA function from the ground up. With a strong emphasis on collaboration and quality-first practices, our hybrid work culture in Brighton & Hove promotes employee growth and development, ensuring that your contributions are recognised and valued. Experience a fulfilling career with a company that prioritises excellence and offers a supportive environment for its team members.
James Chase

Contact Detail:

James Chase Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality Assurance Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the QA and eCommerce space. Attend industry meetups or webinars to meet potential employers and get your name out there. Remember, sometimes it’s not just about what you know, but who you know!

✨Tip Number 2

Show off your skills! Create a portfolio showcasing your previous QA projects, especially those that highlight your ability to implement testing frameworks and improve quality processes. This will give you an edge when chatting with hiring managers.

✨Tip Number 3

Prepare for interviews by brushing up on your knowledge of software testing methodologies. Be ready to discuss how you've successfully led QA initiatives in the past, particularly in digital environments. We want to see your passion for quality shine through!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our growing digital team. Let’s shape the future of QA together!

We think you need these skills to ace Quality Assurance Manager

Quality Assurance Strategy
Testing Frameworks
Structured Test Plans
User Acceptance Testing (UAT)
Automated Testing Frameworks
Software Testing Methodologies
Agile Development
Stakeholder Management
Collaboration Skills
Defect Trend Analysis
QA Governance
Digital Platforms Experience
eCommerce Ecosystems
Best Practices Promotion

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of QA Manager. Highlight your experience in building quality processes and any specific achievements in digital or eCommerce environments. We want to see how you can shape our QA function!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for quality assurance and how you’ve successfully implemented testing strategies in the past. Let us know why you’re excited about this opportunity at StudySmarter.

Showcase Your Technical Skills: Don’t forget to mention your familiarity with software testing methodologies and any tools you’ve used, especially in Agile environments. We’re keen to see how you can introduce structured testing frameworks to our digital platforms.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!

How to prepare for a job interview at James Chase

✨Know Your QA Strategies

Make sure you’re well-versed in various QA strategies and methodologies. Be ready to discuss how you would define and implement a QA strategy for the organisation’s digital platforms, as this will show your understanding of the role's requirements.

✨Showcase Your Leadership Skills

As a QA Manager, you'll need to lead and coordinate testing across multiple projects. Prepare examples of how you've successfully led teams or initiatives in the past, especially in a digital or eCommerce environment, to demonstrate your leadership capabilities.

✨Familiarise Yourself with Tools

Get to grips with the tools and platforms mentioned in the job description, like Magento or WordPress. If you have experience with automated testing frameworks, be ready to discuss how you’ve implemented them and the impact they had on quality assurance.

✨Prepare for Stakeholder Engagement

Since strong stakeholder management is key, think about how you’ve collaborated with product, project, and development teams in previous roles. Be prepared to share specific instances where you promoted best practices and championed quality across teams.

Quality Assurance Manager
James Chase

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>