Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to ensure secure and high-performing IT operations while handling hands-on support.
- Company: Join a dynamic IT services company in Newcastle with a focus on innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Shape IT operations and mentor others while working with cutting-edge technologies.
- Qualifications: 3+ years in IT support, expertise in Microsoft 365, Azure AD, and AWS.
- Other info: Collaborative environment where your ideas for improvement are valued.
The predicted salary is between 36000 - 60000 £ per year.
James Chase Newcastle Upon Tyne, England, United Kingdom
Overview
This is a Lead System Administrator role responsible for owning day-to-day IT operations and leading a small team to ensure systems are secure, reliable, and high-performing. The role combines technical expertise with leadership to shape how IT services are delivered across the organisation.
Responsibilities
- Lead & mentor a team of System Administrators – guiding their growth, managing workloads, and acting as the go-to for escalations.
- Own IT operations – ensure systems are secure, reliable, and high-performing every day.
- Roll up your sleeves – handle 2nd/3rd-line support and hands-on configuration across Microsoft 365, Azure AD, Intune, Windows 11, iOS, and AWS.
- Drive improvement – automate processes, document smarter, and champion service quality.
- Collaborate on projects such as disaster recovery testing, client onboarding, migrations, and new tooling.
- Be a trusted partner to the Head of IT & Cyber Security – acting as their right hand for operational delivery.
Qualifications
- 3+ years in IT support/systems admin, ideally in a mid-sized business.
- Expertise with Microsoft 365, Azure AD, and Windows endpoint management.
- Solid hands-on AWS experience (EC2, S3, IAM, networking, backups).
- Experience leading or mentoring others.
- A knack for balancing queues, priorities, and deadlines without dropping the ball.
- Great communication skills – with both end users and technical colleagues.
- Scripting/automation skills (PowerShell or similar).
- Familiarity with ITIL, ISO 27001, or Cyber Essentials.
Bonus points if you have:
- Exposure to cybersecurity tools (Cybereason, Rapid7, 1Password).
- Experience with Freshdesk/Freshservice.
- A track record supporting audits or compliance activities.
Why You’ll Love This Role
- The opportunity to shape and lead IT operations, not just maintain them.
- A hybrid role offering onsite collaboration and remote flexibility.
- Mentor others while staying hands-on with cutting-edge tech.
- Exposure to a wide range of platforms and projects—no two days are the same.
- A supportive environment where ideas for automation and improvement are heard.
Job details
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at James Chase by 2x
Get notified about new System Administrator jobs in Newcastle Upon Tyne, England, United Kingdom.
Newcastle Upon Tyne, England, United Kingdom 1 week ago
#J-18808-Ljbffr
Lead System Administrator employer: James Chase
Contact Detail:
James Chase Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead System Administrator
✨Tip Number 1
Network like a pro! Attend local tech meetups or online webinars related to system administration. It's a great way to meet industry folks and get your name out there—who knows, you might even bump into someone from James Chase!
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source software that showcases your expertise in Microsoft 365, Azure AD, or AWS. This not only boosts your portfolio but also gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for the interview by brushing up on common technical questions and scenarios related to IT operations. Think about how you would handle real-life situations, especially around leading a team or managing escalations—this will show you're ready to roll up your sleeves!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Lead System Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Lead System Administrator role. Highlight your experience with Microsoft 365, Azure AD, and AWS, and don’t forget to mention any leadership or mentoring roles you've had. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about IT operations and how your experience aligns with our needs. Share specific examples of how you've driven improvements or led teams in the past—this will help us see your potential.
Show Off Your Communication Skills: Since this role involves collaborating with both technical colleagues and end users, make sure your application reflects your communication style. Use clear, concise language and avoid jargon where possible. We appreciate straightforwardness and clarity!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy—just follow the prompts and let us know why you’d be a great fit!
How to prepare for a job interview at James Chase
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Azure AD, and AWS. Be ready to discuss specific projects or challenges you've faced with these technologies, as well as how you’ve used them to improve system performance.
✨Showcase Your Leadership Skills
Prepare examples of how you've led or mentored a team in the past. Think about situations where you managed workloads or resolved escalations, and be ready to share how you fostered growth within your team.
✨Demonstrate Problem-Solving Abilities
Be prepared to tackle hypothetical scenarios related to IT operations. Think through how you would handle 2nd/3rd-line support issues or configuration challenges, showcasing your hands-on experience and critical thinking.
✨Communicate Clearly and Confidently
Practice explaining complex technical concepts in simple terms. You’ll need to communicate effectively with both technical colleagues and end users, so being clear and confident in your communication will set you apart.
