At a Glance
- Tasks: Support digital projects and operational service delivery in a remote role.
- Company: Well-structured public sector organisation focused on systems improvement.
- Benefits: Full-time remote work with a competitive salary and valuable experience.
- Other info: Opportunity for career growth in a dynamic and supportive environment.
- Why this job: Join a team making a real difference in public service transformation.
- Qualifications: Strong Excel skills and experience in administration or business systems support.
The predicted salary is between 30000 - 40000 £ per year.
Working model: Remote
Hours: Full time, 37 hours per week (8:30am- 5:00pm)
Contract type: Temporary (initial 3 months)
DBS requirement: Basic
We’re recruiting on behalf of a well-structured public sector organisation currently undergoing systems improvement and service transformation. They’re looking for a Business Systems Officer to join the team on an interim basis, supporting both digital projects and operational service delivery. This role will suit someone with strong Excel and administration skills who’s comfortable working with housing or business systems, data reporting, and service support.
Key responsibilities:
- Provide day-to-day technical and administrative support to the service team
- Assist with upgrades, replacements and ongoing maintenance of internal systems (e.g. NEC Housing or similar platforms)
- Reconcile rent and housing benefit payments, including year-end processing
- Prepare and analyse service data for reports, KPIs and performance reviews
- Support the production of letters, notices, and formal documentation
- Respond to FOI requests and basic-level complaints, ensuring accurate records
- Contribute to resident engagement activities and training coordination
- Maintain up-to-date manual and electronic records and filing systems
- Share knowledge across the team and deputise for senior colleagues when required
Experience and skills required:
- Strong Microsoft Office skills, especially Excel, Word and Outlook
- Experience in administration or business systems support
- Comfortable working with data, reconciling payments, and producing reports
- Proactive and organised, with strong attention to detail
- Ideally experience in a housing, local authority, or public sector setting
- Familiarity with NEC Housing or similar housing management systems
- Awareness of records management and reporting standards
If you're available at short notice and have the skills to step into a varied support role that blends technical admin with digital project input, we’d love to hear from you. Apply now or get in touch to discuss the role in more detail.
Remote Business Systems Officer in Southend-on-Sea employer: James Andrews Technology
Join a well-structured public sector organisation that values its employees and fosters a collaborative work culture. As a Remote Business Systems Officer, you will benefit from flexible working hours, opportunities for professional growth, and the chance to contribute to meaningful service transformation projects. This role not only offers a supportive environment but also allows you to make a tangible impact in the community through your work.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Business Systems Officer in Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector or housing management. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for virtual interviews by practising common questions related to business systems and data reporting. We recommend setting up a mock interview with a friend to get comfortable discussing your skills and experiences in a relaxed setting.
✨Tip Number 3
Show off your Excel skills! Create a mini portfolio of reports or analyses you've done in the past. This will not only demonstrate your expertise but also give you something tangible to discuss during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from candidates who are genuinely interested in joining our team.
We think you need these skills to ace Remote Business Systems Officer in Southend-on-Sea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your strong Excel and administration skills, as well as any experience with housing or business systems. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Business Systems Officer role. Mention your proactive approach and attention to detail, and how these traits will help us in supporting digital projects and operational service delivery.
Showcase Your Data Skills:Since this role involves data reporting and reconciliation, make sure to highlight any specific experiences you have with these tasks. We love seeing examples of how you've prepared and analysed service data in previous roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at James Andrews Technology
✨Know Your Systems
Familiarise yourself with the specific systems mentioned in the job description, like NEC Housing. Understanding how these systems work and their common issues will show your potential employer that you're ready to hit the ground running.
✨Excel Like a Pro
Since strong Excel skills are crucial for this role, brush up on your Excel knowledge. Be prepared to discuss your experience with data analysis, reporting, and any specific functions or formulas you’ve used in past roles.
✨Show Your Organisational Skills
This position requires a proactive and organised approach. Think of examples from your previous jobs where you successfully managed multiple tasks or projects. Be ready to share how you keep track of details and deadlines.
✨Engage with the Role
Demonstrate your enthusiasm for the role by discussing how you can contribute to resident engagement activities and training coordination. Show that you’re not just looking for a job, but that you genuinely want to make a difference in the service delivery.
