At a Glance
- Tasks: Support digital projects and operational service delivery in a remote role.
- Company: Well-structured public sector organisation focused on systems improvement.
- Benefits: Full-time hours, remote work, and valuable experience in the public sector.
- Other info: Opportunity for varied support role with potential for growth.
- Why this job: Join a team making a real difference through service transformation.
- Qualifications: Strong Excel skills and experience in administration or business systems support.
The predicted salary is between 30000 - 40000 £ per year.
Working model: Remote
Hours: Full time, 37 hours per week (8:30am- 5:00pm)
Contract type: Temporary (initial 3 months)
DBS requirement: Basic
We’re recruiting on behalf of a well-structured public sector organisation currently undergoing systems improvement and service transformation. They’re looking for a Business Systems Officer to join the team on an interim basis, supporting both digital projects and operational service delivery. This role will suit someone with strong Excel and administration skills who’s comfortable working with housing or business systems, data reporting, and service support.
Key responsibilities:
- Provide day-to-day technical and administrative support to the service team
- Assist with upgrades, replacements and ongoing maintenance of internal systems (e.g. NEC Housing or similar platforms)
- Reconcile rent and housing benefit payments, including year-end processing
- Prepare and analyse service data for reports, KPIs and performance reviews
- Support the production of letters, notices, and formal documentation
- Respond to FOI requests and basic-level complaints, ensuring accurate records
- Contribute to resident engagement activities and training coordination
- Maintain up-to-date manual and electronic records and filing systems
- Share knowledge across the team and deputise for senior colleagues when required
Experience and skills required:
- Strong Microsoft Office skills, especially Excel, Word and Outlook
- Experience in administration or business systems support
- Comfortable working with data, reconciling payments, and producing reports
- Proactive and organised, with strong attention to detail
- Ideally experience in a housing, local authority, or public sector setting
- Familiarity with NEC Housing or similar housing management systems
- Awareness of records management and reporting standards
If you're available at short notice and have the skills to step into a varied support role that blends technical admin with digital project input, we’d love to hear from you. Apply now or get in touch to discuss the role in more detail.
Remote Business Systems Officer in Devon employer: James Andrews Technology
Join a well-structured public sector organisation that values its employees and fosters a collaborative work culture. With a focus on systems improvement and service transformation, this role offers meaningful opportunities for professional growth while working remotely. Enjoy the flexibility of a full-time position with a supportive team dedicated to enhancing community services.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Business Systems Officer in Devon
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector or housing management. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for virtual interviews by practising common questions related to business systems and data reporting. We recommend setting up a mock interview with a friend to get comfortable discussing your skills and experiences in a relaxed setting.
✨Tip Number 3
Show off your Excel skills! Create a portfolio of reports or dashboards you've worked on. This visual evidence of your abilities can really impress potential employers and set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always here to help you navigate the process if you have any questions.
We think you need these skills to ace Remote Business Systems Officer in Devon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your strong Excel and administration skills, as well as any experience with housing or business systems. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Business Systems Officer role. Mention your proactive approach and attention to detail, and how these traits will help us in supporting digital projects and operational service delivery.
Showcase Your Experience:When filling out your application, be specific about your past experiences. If you've worked with NEC Housing or similar platforms, let us know! Highlight any relevant data reporting or reconciliation tasks you've handled, as this will really catch our eye.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at James Andrews Technology
✨Know Your Systems
Familiarise yourself with the specific systems mentioned in the job description, like NEC Housing. Understanding how these systems work and their common issues will show your potential employer that you're ready to hit the ground running.
✨Excel Skills on Display
Since strong Excel skills are crucial for this role, prepare to demonstrate your proficiency. Bring examples of reports you've created or data you've analysed, and be ready to discuss how you can use Excel to support the team effectively.
✨Be Proactive in Your Approach
Showcase your proactive nature by preparing questions about the organisation's current systems and any challenges they face. This not only demonstrates your interest but also your willingness to contribute to solutions right from the start.
✨Attention to Detail is Key
Highlight your attention to detail during the interview. You might want to share specific examples where your meticulousness made a difference, especially in data reconciliation or report preparation. This will reassure them that you can handle the responsibilities of the role.
