At a Glance
- Tasks: Support digital projects and operational service delivery in a remote role.
- Company: Well-structured public sector organisation focused on systems improvement.
- Benefits: Full-time hours, remote work, and valuable experience in a supportive environment.
- Other info: Opportunity for varied tasks and potential career growth in the public sector.
- Why this job: Join a team making a real difference in public service transformation.
- Qualifications: Strong Excel skills and experience in administration or business systems support.
The predicted salary is between 30000 - 40000 £ per year.
Working model: Remote
Hours: Full time, 37 hours per week (8:30am- 5:00pm)
Contract type: Temporary (initial 3 months)
DBS requirement: Basic
We’re recruiting on behalf of a well-structured public sector organisation currently undergoing systems improvement and service transformation. They’re looking for a Business Systems Officer to join the team on an interim basis, supporting both digital projects and operational service delivery. This role will suit someone with strong Excel and administration skills who’s comfortable working with housing or business systems, data reporting, and service support.
Key responsibilities:
- Provide day-to-day technical and administrative support to the service team
- Assist with upgrades, replacements and ongoing maintenance of internal systems (e.g. NEC Housing or similar platforms)
- Reconcile rent and housing benefit payments, including year-end processing
- Prepare and analyse service data for reports, KPIs and performance reviews
- Support the production of letters, notices, and formal documentation
- Respond to FOI requests and basic-level complaints, ensuring accurate records
- Contribute to resident engagement activities and training coordination
- Maintain up-to-date manual and electronic records and filing systems
- Share knowledge across the team and deputise for senior colleagues when required
Experience and skills required:
- Strong Microsoft Office skills, especially Excel, Word and Outlook
- Experience in administration or business systems support
- Comfortable working with data, reconciling payments, and producing reports
- Proactive and organised, with strong attention to detail
- Ideally experience in a housing, local authority, or public sector setting
- Familiarity with NEC Housing or similar housing management systems
- Awareness of records management and reporting standards
If you're available at short notice and have the skills to step into a varied support role that blends technical admin with digital project input, we’d love to hear from you. Apply now or get in touch to discuss the role in more detail.
Remote Business Systems Officer in Craigavon employer: James Andrews Technology
Join a well-structured public sector organisation that values its employees and fosters a collaborative work culture. With a focus on systems improvement and service transformation, this role offers meaningful opportunities for professional growth while working remotely. Enjoy the flexibility of a full-time position with a supportive team dedicated to enhancing community services.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Business Systems Officer in Craigavon
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector or housing management. A friendly chat can lead to insider info about job openings and even referrals that could give you the edge.
✨Tip Number 2
Prepare for virtual interviews by practising common questions related to business systems and data reporting. We recommend setting up a mock interview with a friend to get comfortable discussing your skills and experiences.
✨Tip Number 3
Showcase your Excel skills! Create a portfolio of reports or analyses you've done in the past. This will not only demonstrate your expertise but also give you something tangible to discuss during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Remote Business Systems Officer in Craigavon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your strong Excel and administration skills, as well as any experience with housing or business systems. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Business Systems Officer role. Mention your proactive approach and attention to detail, and how these traits will help us in supporting digital projects and operational service delivery.
Showcase Your Technical Skills:Since this role involves technical support, make sure to mention your experience with NEC Housing or similar platforms. If you've worked on data reporting or reconciled payments before, let us know! We love candidates who can hit the ground running.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at James Andrews Technology
✨Know Your Systems
Familiarise yourself with the specific systems mentioned in the job description, like NEC Housing or similar platforms. Being able to discuss your experience with these systems will show that you're ready to hit the ground running.
✨Excel Skills on Display
Since strong Excel skills are crucial for this role, prepare to demonstrate your proficiency. Bring examples of reports you've created or data you've analysed, and be ready to discuss how you can apply these skills to support the team.
✨Be Proactive in Your Approach
Showcase your proactive nature by preparing questions about the organisation's current systems improvement projects. This not only demonstrates your interest but also your willingness to contribute positively from day one.
✨Attention to Detail is Key
Highlight your attention to detail during the interview. You might want to share specific instances where your meticulousness made a difference, especially in reconciling payments or maintaining records. This will resonate well with the responsibilities of the role.
