At a Glance
- Tasks: Support digital projects and operational service delivery in a remote role.
- Company: Well-structured public sector organisation focused on systems improvement.
- Benefits: Full-time hours, remote work, and valuable experience in the public sector.
- Other info: Opportunity for varied support role with potential for growth.
- Why this job: Join a team making a real difference through service transformation.
- Qualifications: Strong Excel skills and experience in administration or business systems support.
The predicted salary is between 30000 - 40000 £ per year.
Working model: Remote
Hours: Full time, 37 hours per week (8:30am- 5:00pm)
Contract type: Temporary (initial 3 months)
DBS requirement: Basic
We’re recruiting on behalf of a well-structured public sector organisation currently undergoing systems improvement and service transformation. They’re looking for a Business Systems Officer to join the team on an interim basis, supporting both digital projects and operational service delivery. This role will suit someone with strong Excel and administration skills who’s comfortable working with housing or business systems, data reporting, and service support.
Key responsibilities:
- Provide day-to-day technical and administrative support to the service team
- Assist with upgrades, replacements and ongoing maintenance of internal systems (e.g. NEC Housing or similar platforms)
- Reconcile rent and housing benefit payments, including year-end processing
- Prepare and analyse service data for reports, KPIs and performance reviews
- Support the production of letters, notices, and formal documentation
- Respond to FOI requests and basic-level complaints, ensuring accurate records
- Contribute to resident engagement activities and training coordination
- Maintain up-to-date manual and electronic records and filing systems
- Share knowledge across the team and deputise for senior colleagues when required
Experience and skills required:
- Strong Microsoft Office skills, especially Excel, Word and Outlook
- Experience in administration or business systems support
- Comfortable working with data, reconciling payments, and producing reports
- Proactive and organised, with strong attention to detail
- Ideally experience in a housing, local authority, or public sector setting
- Familiarity with NEC Housing or similar housing management systems
- Awareness of records management and reporting standards
If you're available at short notice and have the skills to step into a varied support role that blends technical admin with digital project input, we’d love to hear from you. Apply now or get in touch to discuss the role in more detail.
Remote Business Systems Officer in Armagh employer: James Andrews Technology
Join a well-structured public sector organisation that values its employees and fosters a collaborative work culture. With a focus on systems improvement and service transformation, this role offers meaningful opportunities for professional growth while working remotely. Enjoy the benefits of flexible hours, a supportive team environment, and the chance to contribute to impactful projects that enhance community services.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Business Systems Officer in Armagh
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector or housing management. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for virtual interviews by practising common questions related to business systems and data reporting. We recommend setting up a mock interview with a friend to get comfortable discussing your skills and experiences in a relaxed setting.
✨Tip Number 3
Showcase your Excel skills! Create a portfolio of reports or data analyses you've done in the past. This will not only demonstrate your proficiency but also give you concrete examples to discuss during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Remote Business Systems Officer in Armagh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your strong Excel and administration skills, as well as any experience with housing or business systems. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Business Systems Officer role. Mention your proactive approach and attention to detail, and how these traits will help us in supporting digital projects and operational service delivery.
Showcase Your Technical Skills:Since this role involves technical support, make sure to mention your familiarity with NEC Housing or similar platforms. If you’ve worked on data reporting or reconciled payments before, let us know – we love seeing that kind of experience!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at James Andrews Technology
✨Know Your Systems
Familiarise yourself with the specific systems mentioned in the job description, like NEC Housing. Understanding how these systems work will not only impress your interviewers but also help you answer technical questions confidently.
✨Excel is Your Best Friend
Since strong Excel skills are crucial for this role, brush up on your Excel knowledge. Be prepared to discuss your experience with data analysis, reporting, and any specific functions or formulas you've used in past roles.
✨Showcase Your Attention to Detail
This position requires a keen eye for detail, especially when reconciling payments and maintaining records. Prepare examples from your previous work where your attention to detail made a significant impact, and be ready to share them during the interview.
✨Engage with the Team Spirit
The role involves supporting a team and contributing to resident engagement activities. Think of ways you've collaborated with others in the past and be ready to discuss how you can bring that collaborative spirit to their organisation.
