At a Glance
- Tasks: Lead strategic account management and project delivery for a renowned UK business services provider.
- Company: Join a respected organisation delivering tech solutions across diverse sectors.
- Benefits: Fully remote work with flexible hours and opportunities for career growth.
- Other info: Engage with a dynamic team and enjoy regular collaboration with industry leaders.
- Why this job: Make a real impact by managing high-profile projects and client relationships.
- Qualifications: Strong commercial acumen and experience in account management required.
The predicted salary is between 56700 - 69300 £ per year.
James Andrews is exclusively partnering with a renowned UK business services provider to appoint a Strategic Account Manager on a permanent basis. Our client is an established and highly regarded organisation within the UK market, delivering technology and business support solutions across a diverse range of sectors, including the NHS, Local Government, Central Government and the Private Sector.
While the successful candidate will be employed by our client, they will take a lead role in project managing a consortium partnership responsible for establishing and delivering ongoing HRP services to a globally renowned end client.
The Strategic Account Manager will play a critical role in the mobilisation, implementation and subsequent operational management of the service, working closely with the implementation team to ensure full operational readiness ahead of the September 2027 go-live.
Following implementation, the role will assume strategic responsibility for the ongoing service, providing leadership through a team of operational HRP leaders and acting as a key interface between the client, consortium partners and end client.
Key Responsibilities:
- Effective implementation and ongoing management of outsourced HRP service.
- Work with teams (projects, commercial, Oracle experts, HRP, operations) to ensure effective system development, testing and operational readiness for go live.
- Lead ongoing service delivery ensuring it is delivered as per contract requirements.
- Ensure operational team readiness, supporting on TUPE and set up of team, structure planning, establishing working practices and service delivery.
- Manage financial results and deliver finance reporting to Senior Leadership, focusing on key priorities.
- Liaise with colleagues to deliver business growth and margin improvement.
- Own the account growth plan, including identification and progression of AD opportunities and complementary offerings.
- Act as the senior point of contact for the client, coordinating responses to account, service, commercial and escalation matters.
- Review current and future commercial offerings to ensure they remain competitive, relevant and positioned to support account expansion.
- Maintain overall commercial risk and compliance register monitored.
- Lead implementation of the clients HRP service.
- Manage ongoing service delivery for clients HRP service.
- Lead and develop team of service leaders, setting and monitoring objectives, ensuring team are set up to deliver high quality service.
- Lead the client and consortium relationship and contract requirements, including day-to-day liaison, formal client reporting and ensuring that client needs and expectations are understood and satisfied/exceeded.
- Act as the lead point of contact for the client on account development, commercial discussions, service opportunities and senior stakeholder engagement.
- Produce, own and maintain a high-quality strategic account plan for ongoing account development, including account growth and AD opportunities.
- Lead the identification, qualification and progression of AD opportunities, working with commercial, operational and proposition colleagues to shape client-ready proposals.
- Regularly review existing commercial offerings, pricing assumptions and service propositions to ensure they continue to meet client needs and create opportunities for sustainable growth.
- Internal and external reporting regarding contract adherence, financial performance, risk and compliance registers.
- Responsible for overall commercial P & L performance for the region.
- Ensure high levels of client satisfaction by monitoring and ensuring good delivery performance in all relevant service lines.
Demonstrable commercial capability and astuteness; track record and strong business acumen; ability to analyse and evaluate commercial data, knowledge of relevant business sector.
Energy and commitment and ability to overcome and turnaround difficult trading positions.
Monday - Friday. Our client is flexible on how these hours are worked as long as deadlines are met and work is done to agreed timescales. Please note that longer hours may be needed as the project nears completion.
Strategic Account Manager - Fully Remote in London employer: James Andrews Recruitment
Join a dynamic and supportive team in Buckinghamshire as a Rent & Service Charge Manager, where your expertise will directly contribute to financial transparency and compliance within the housing sector. Our company fosters a collaborative work culture that prioritises employee growth through continuous improvement initiatives and professional development opportunities, ensuring you thrive in your role while making a meaningful impact. Enjoy the flexibility of hybrid working arrangements, allowing you to balance your professional and personal life effectively.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Account Manager - Fully Remote in London
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We think you need these skills to ace Strategic Account Manager - Fully Remote in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at James Andrews Recruitment. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at James Andrews Recruitment
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at James Andrews Recruitment. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
