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For Companies At a Glance
- Tasks: Analyse and improve housing processes to enhance efficiency and service delivery.
- Company: Established Housing Association focused on digital transformation.
- Benefits: Competitive salary, hybrid work, and opportunities for professional growth.
- Why this job: Make a real difference in residents' lives through innovative solutions.
- Qualifications: Experience as a Business Analyst with strong housing knowledge.
- Other info: Join a dynamic team dedicated to continuous improvement and change.
The predicted salary is between 40000 - 43000 £ per year.
A well-established Housing Association is seeking a Business Analyst to support digital transformation and process improvement across housing operations. This role offers the opportunity to improve services, streamline ways of working, and enhance resident outcomes through better systems, data, and business processes.
The Role
You’ll work closely with housing services, operational teams, and IT to understand current processes, identify inefficiencies, and design improved solutions. You will play a key role in translating business needs into system and process changes that deliver tangible improvements for residents and staff. This role is ideal for a Business Analyst with strong housing knowledge and a passion for continuous improvement and change.
Key Responsibilities
- Analyse and improve end-to-end housing processes, identifying opportunities to enhance efficiency and service delivery
- Gather, document, and manage business requirements for system and process change
- Support the implementation and optimisation of housing management systems (e.g. NEC, MRI, Capita or similar)
- Translate requirements into user stories, process maps, and functional specifications
- Facilitate workshops and support UAT to ensure solutions deliver agreed outcomes
- Use data and insights to measure performance and support continuous improvement
- Work with IT teams and suppliers to align system configuration with improved processes
- Support change management, adoption, and compliance with housing regulations and GDPR
What You’ll Bring
- Experience as a Business Analyst, ideally within housing, social housing, or local government
- Strong knowledge of housing operations and housing management systems
- Proven experience delivering process improvement and digital change initiatives
- Excellent requirements gathering, process mapping, and stakeholder engagement skills
- Experience working in Agile or iterative environments
- Strong analytical skills with ability to use data to drive improvement
- Familiarity with tools such as JIRA, Confluence, Power BI, SQL, or similar
Business Analyst in Birmingham employer: James Andrews Recruitment Solutions
Contact Detail:
James Andrews Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work as Business Analysts. Attend industry events or webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your experience with process improvement and digital change initiatives. Include case studies or examples of how you've used data to drive improvements. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of housing management systems like NEC or MRI. Be ready to discuss how you've gathered requirements and facilitated workshops in the past. Tailor your answers to show how your experience aligns with the role's responsibilities.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your job search. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s land that Business Analyst role together!
We think you need these skills to ace Business Analyst in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Analyst. Highlight your experience in housing operations and any relevant digital transformation projects you've been part of. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about improving housing services and how your background makes you a perfect fit for this role. Keep it engaging and personal – we love to see your personality!
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, make sure to include examples of how you've used data to drive improvements in past roles. We want to see your analytical prowess in action, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at James Andrews Recruitment Solutions
✨Know Your Housing Operations
Make sure you brush up on your knowledge of housing operations and management systems. Familiarise yourself with the specific systems mentioned in the job description, like NEC or MRI, as this will show your genuine interest and understanding of the role.
✨Prepare to Discuss Process Improvements
Think of specific examples from your past experience where you've successfully identified inefficiencies and implemented improvements. Be ready to discuss how you gathered requirements and translated them into actionable changes, as this is key for a Business Analyst.
✨Showcase Your Analytical Skills
Be prepared to demonstrate your analytical skills during the interview. Bring examples of how you've used data to drive improvements in previous roles. This could include metrics you've tracked or insights you've gained that led to successful outcomes.
✨Engage with Stakeholders
Highlight your experience in stakeholder engagement. Prepare to discuss how you've facilitated workshops or gathered feedback from various teams. This will show that you can effectively communicate and collaborate, which is crucial for the role.
