At a Glance
- Tasks: Manage voids and repairs contracts, ensuring tenant satisfaction and compliance.
- Company: Join a leading Housing Association in the West Midlands focused on community impact.
- Benefits: Enjoy 34 days off, flexible working, and a generous pension package.
- Why this job: Make a difference in social housing while developing your management skills.
- Qualifications: Experience in social housing repairs and a full UK Driving Licence required.
- Other info: Work Monday to Friday, with opportunities for process improvement.
The predicted salary is between 39000 - 52000 Β£ per year.
We are currently working in partnership with a Housing Association based in the West Midlands, who are recruiting for a Voids and Repairs Contracts Manager on a permanent basis. The position is due to start as soon as possible, with an annual salary of Β£46,500 per annum plus a car allowance of Β£1,600 or a company van option. The ideal candidate will have experience of leading voids works and repairs contracts within social housing and hold a full UK Driving Licence. Duties will include (but are not limited to): Overseeing the delivery of repairs and the turnaround of void properties Ensuring high levels of tenant satisfaction, maintaining compliance, and driving performance through robust contract and budget management Reducing void property turnaround times with streamlined repairs and maintenance scheduling Managing repair budgets to ensure cost-effectiveness Ensuring all repairs works and maintenance activities are conducted within regulations and standards Undertaking quality control with operatives and contractors, while assuring their resources are allocated effectively Meeting regularly with external contractors to deal with any potential issues Dealing with complaints appropriately and in accordance with company policies and the Housing Ombudsman Identifying opportunities for process improvement in void properties and repairs processes Experience & Skills required: Experience of working in a similar role within the Social Housing Sector or private sector Strong understanding of repair and maintenance processes Skills in managing budgets and controlling costs effectively Ability to collaborate with external contractors and in house team, ensuring quality service Experience in managing repair and maintenance projects from start to finish Skill in efficiently distributing labour, materials, and equipment Rewards and Benefits: 34 days annual leave, including bank holidays Birthday & New Home Leave Generous pension package Flexible working Employee assistance programme Health cash plan Cycle to work scheme Working hours: 37 hours per week Monday β Friday, 9am-5pm Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Donβt forget our recommendation scheme: Recommend a friend or colleague to us and receive up to Β£100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.41bf1e1f-b16b-4260-a40a-17c77a06fd15
Voids & Repairs Contracts Manager employer: James Andrews Recruitment Solutions Ltd
Contact Detail:
James Andrews Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Voids & Repairs Contracts Manager
β¨Tip Number 1
Familiarise yourself with the specific challenges faced in voids and repairs within social housing. Understanding the nuances of tenant satisfaction and compliance will help you demonstrate your expertise during discussions.
β¨Tip Number 2
Network with professionals in the social housing sector. Attend local events or join relevant online forums to connect with others who can provide insights or even referrals for the role.
β¨Tip Number 3
Prepare to discuss your experience managing budgets and controlling costs effectively. Be ready to share specific examples of how you've improved processes or reduced turnaround times in previous roles.
β¨Tip Number 4
Research the Housing Association you're applying to. Understanding their values, recent projects, and challenges will allow you to tailor your conversations and show that you're genuinely interested in contributing to their mission.
We think you need these skills to ace Voids & Repairs Contracts Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in managing voids and repairs contracts within social housing. Use specific examples that demonstrate your ability to oversee repairs, manage budgets, and ensure tenant satisfaction.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Emphasise your skills in budget management, compliance, and collaboration with contractors, and explain how you can contribute to improving processes.
Highlight Relevant Experience: In your application, clearly outline your recent experience in similar roles. Mention any specific projects where you successfully reduced turnaround times or improved service quality, as this will resonate with the hiring team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of Contracts Manager.
How to prepare for a job interview at James Andrews Recruitment Solutions Ltd
β¨Showcase Your Experience
Make sure to highlight your previous experience in managing voids and repairs contracts within the social housing sector. Be prepared to discuss specific projects you've led, focusing on your role in improving turnaround times and tenant satisfaction.
β¨Demonstrate Budget Management Skills
Since managing repair budgets is a key part of the role, come ready to discuss how you've effectively controlled costs in past positions. Use examples that illustrate your ability to balance quality service with budget constraints.
β¨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding dealing with complaints or issues with contractors. Think of scenarios where you successfully resolved conflicts or improved processes, and be ready to share those stories.
β¨Understand Compliance and Regulations
Familiarise yourself with the relevant regulations and standards in the housing sector. Being able to discuss how you ensure compliance in your work will demonstrate your commitment to quality and safety in repairs and maintenance.