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- Tasks: Lead a team supporting refugees, manage housing benefits, and ensure compliance.
- Company: Join a Manchester-based organisation dedicated to helping vulnerable communities.
- Benefits: Enjoy a competitive salary of up to £50,000 and a supportive work environment.
- Why this job: Make a real impact in people's lives while developing your leadership skills.
- Qualifications: Experience with refugees, welfare benefits, and local authority liaison is essential.
- Other info: Full-time role, Monday to Friday, with a focus on community support.
The predicted salary is between 30000 - 70000 £ per year.
Our client, based in Manchester, is currently recruiting for a Senior Support Manager on a permanent contract. The position is due to start from April and is a full-time position. The salary can pay up to £50,000 for the right person.
The ideal candidate will have experience working with Refugees or Asylum Seekers and have a really strong background with welfare and benefits.
Duties will include (but are not limited to):
- Managing a team of up to 9 staff, helping support refugees within a supported living service
- Overseeing Housing Benefit claims and applications for service users
- Liaising with Local Authorities and signposting to relevant external agencies
- Ensuring void turnaround time is kept to a minimum
- Creating policies and strategies to fit organisations objectives
- Managing service users Universal Credit accounts, ensuring these are being used correctly to pay for their tenancy
- Coordinating and overseeing disputes with residents service charges, liaising with the finance matter on these claims
- Ensuring all compliance is up to date and records are kept in time
Experience required:
- Experience liaising with Local Authorities and clients who have been signposted
- Strong knowledge on the welfare benefits system
Working hours: 37 hours per week, Monday – Friday, 9am-5pm.
Please note that you require recent experience to apply for this role.
Senior Support Manager employer: James Andrews Recruitment Solutions Ltd
Contact Detail:
James Andrews Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Manager
✨Tip Number 1
Make sure to highlight your experience working with refugees or asylum seekers in any conversations you have. This is a key requirement for the Senior Support Manager role, and demonstrating your understanding of their unique challenges will set you apart.
✨Tip Number 2
Network with professionals in the welfare and benefits sector. Attend local events or join online forums where you can connect with others who have similar experiences. This could lead to valuable insights and recommendations that may help you land the job.
✨Tip Number 3
Familiarise yourself with the latest policies and strategies related to housing benefits and Universal Credit. Being well-versed in these areas will not only boost your confidence but also show potential employers that you are proactive and knowledgeable.
✨Tip Number 4
Prepare to discuss your leadership style and how you manage teams effectively. As this role involves overseeing a team of up to 9 staff, showcasing your management skills and ability to support your team will be crucial during interviews.
We think you need these skills to ace Senior Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience working with refugees or asylum seekers. Emphasise your background in welfare and benefits, as this is crucial for the Senior Support Manager role.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the job description. Mention your experience liaising with Local Authorities and your understanding of the welfare benefits system. Show how your skills align with the organisation's objectives.
Highlight Relevant Experience: In your application, clearly outline your previous roles that involved managing teams and overseeing housing benefit claims. Use specific examples to demonstrate your ability to create policies and strategies.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or typos. A well-presented application reflects your attention to detail, which is essential for a managerial position.
How to prepare for a job interview at James Andrews Recruitment Solutions Ltd
✨Showcase Your Experience with Refugees
Make sure to highlight any relevant experience you have working with refugees or asylum seekers. Share specific examples of how you've supported individuals in similar situations, as this will demonstrate your understanding of their unique challenges.
✨Demonstrate Knowledge of Welfare Benefits
Be prepared to discuss your knowledge of the welfare benefits system in detail. Familiarise yourself with recent changes and be ready to explain how these impact the clients you would be supporting.
✨Leadership Skills are Key
As a Senior Support Manager, you'll be managing a team. Be ready to talk about your leadership style and provide examples of how you've successfully managed teams in the past, particularly in challenging environments.
✨Prepare for Compliance Questions
Since compliance is crucial in this role, brush up on relevant regulations and standards. Be ready to discuss how you ensure compliance in your current or previous roles, and how you keep records up to date.
