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- Tasks: Act as the main contact for residents, ensuring smooth communication and project progress.
- Company: Join a reputable client in Manchester focused on social housing and community support.
- Benefits: Enjoy a competitive hourly rate, company phone, laptop, and potential contract extension.
- Why this job: Make a real impact in the community while developing your communication and organisational skills.
- Qualifications: Experience in tenant liaison within a social housing environment is essential.
- Other info: Work Monday to Friday, 08:00 – 16:00, with a supportive recruitment agency backing you.
Our client, based in Manchester, is currently recruiting for a Resident Liaison Officer on a 6-month temporary contract. The position is due to start week commencing 14th April or 21st April depending on availability. The hourly rate is between £17 - £19 per hour via an Umbrella company dependent on experience for the position.
The ideal candidate will have experience with tenant liaison in a social housing environment.
Duties will include (but are not limited to):
- Liaising with residents in the Manchester area on behalf of a Plumbing & Heating contractor to ensure works can be carried out
- Making appointments with tenants and acting as main point of contact for tenants
- Answering any tenant concerns and questions about the works that are to be performed
- Sorting access issues, letter drops and keeping on top of works to make sure projects progress smoothly
Experience required:
- Tenant liaison experience
- Social housing environment
Skills, knowledge and expertise required:
- Good communication skills
- Thorough organisational skills
Rewards and Benefits:
- Phone & Laptop provided
- Opportunity for contract to be extended
Working hours:
- Monday – Friday
- 08:00 – 16:00
Please note that you require recent experience to apply for this role.
Resident Liaison Officer employer: James Andrews Recruitment Solutions Ltd
Contact Detail:
James Andrews Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Familiarise yourself with the social housing sector in Manchester. Understanding local issues and tenant concerns will help you engage effectively with residents and demonstrate your knowledge during any discussions.
✨Tip Number 2
Network with professionals in the social housing field. Attend local events or join online forums to connect with others who have experience in tenant liaison roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for potential interview questions by thinking about scenarios where you've successfully resolved tenant issues or improved communication. Being able to share specific examples will showcase your skills and experience effectively.
✨Tip Number 4
Research the Plumbing & Heating contractor you'll be representing. Knowing their services and reputation can help you answer tenant queries confidently and position yourself as a knowledgeable point of contact.
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your tenant liaison experience and any relevant work in a social housing environment. Use specific examples to demonstrate your communication and organisational skills.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Resident Liaison Officer role. Mention your experience with liaising with residents and how you can ensure smooth project progress.
Highlight Relevant Skills: In your application, emphasise your good communication skills and thorough organisational abilities. Provide examples of how you've successfully managed tenant concerns or access issues in the past.
Follow Up: After submitting your application through our website, consider following up with a polite email to express your continued interest in the position. This shows initiative and enthusiasm for the role.
How to prepare for a job interview at James Andrews Recruitment Solutions Ltd
✨Showcase Your Tenant Liaison Experience
Make sure to highlight your previous experience in tenant liaison, especially within a social housing environment. Be prepared to discuss specific situations where you successfully managed tenant concerns or facilitated communication between residents and contractors.
✨Demonstrate Strong Communication Skills
As a Resident Liaison Officer, effective communication is key. During the interview, provide examples of how you've effectively communicated with tenants, resolved conflicts, or addressed concerns. This will show that you possess the necessary skills for the role.
✨Organisational Skills are Crucial
Discuss your organisational skills and how they have helped you manage multiple tasks or projects simultaneously. You might want to share a specific example of how you kept track of appointments or sorted access issues to ensure smooth project progress.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready for the interviewer can demonstrate your interest in the role and the company. Consider asking about the specific challenges faced by the team or how success is measured in this position. This shows that you're proactive and engaged.
