Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead payroll processes, manage a team, and handle queries efficiently.
- Company: Join a dynamic HR and Payroll service provider with a focus on employee satisfaction.
- Benefits: Enjoy hybrid working, 25 days leave, wellness programmes, and a pension scheme.
- Why this job: Gain leadership experience while making a real impact in payroll management.
- Qualifications: Experience with IRIS and Zellis software, strong numeracy, and excellent customer service skills required.
- Other info: Potential for career growth into a Payroll Team Leader role after six months.
The predicted salary is between 28000 - 42000 £ per year.
Our client who are responsible for overseeing HR, Payroll and Employee services, is currently recruiting for a Senior Payroll Officer on a full-time permanent basis. After 6 months there is a possibility, you could be seconded into a Payroll Team Leader position to cover Maternity.
Contracted hours are 37 hours per week, and the salary on offer is £35,000 per annum, dependent on experience. Excellent hybrid working, with only 2 x days in the office per month.
Key tasks and responsibilities:
- Deputise for the payroll team leader in their absence and be first point of call for any escalations, overseeing a team of five.
- Process payroll data received from client HR department/line managers relating to starters, leavers, pay reviews, pay adjustments, sickness and change of hours, deputising, and payment of allowances and any other input.
- Answer telephone and e-mail queries from client or employees and third parties promptly and effectively.
- Manage own workload, taking responsibility for maintaining workloads and meeting tight deadlines regarding cut off dates.
- Process any changes to payroll which may arise out of queries, e.g. raise overpayments and make payments.
- Check data for self and colleagues’ work, providing an audit trail of events.
- Ensure that all targets for service delivery are met and where possible exceeded.
- Adhere to the Data Protection Act, Client confidentiality, organisation Policies and Procedures and Quality Management requirements.
Essential attributes:
- Detailed knowledge of IRIS (Star Professional) and Zellis (Northgate software).
- Highly organised with ability to prioritise workload.
- Self-dependent and ability to work to deadlines.
- Strong numeracy skills demonstrating accurate and methodical approach.
- Excellent customer service skills.
- Knowledge of legislation, procedures and Service Level Agreements.
Reward and Benefits:
- 25 days annual leave + bank holidays.
- Defined contribution matching pension scheme up to 6%.
- Wellness programme.
- Free eye tests.
- Employee referral programme.
- Life assurance x 4 salary.
Payroll Team Lead employer: James Andrews Recruitment Solutions Ltd
Contact Detail:
James Andrews Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Team Lead
✨Tip Number 1
Familiarise yourself with IRIS (Star Professional) and Zellis (Northgate software) as these are essential for the role. Consider taking online courses or tutorials to enhance your skills in these specific systems, which will make you stand out during the interview process.
✨Tip Number 2
Demonstrate your organisational skills by preparing examples of how you've managed tight deadlines in previous roles. Be ready to discuss specific situations where you successfully prioritised tasks and met payroll cut-off dates.
✨Tip Number 3
Brush up on your knowledge of payroll legislation and Service Level Agreements. Being able to discuss recent changes or updates in payroll laws can show your commitment to staying informed and your ability to adapt to new regulations.
✨Tip Number 4
Prepare to showcase your customer service skills by thinking of examples where you've effectively resolved queries or issues. Highlighting your ability to communicate clearly and empathetically will be crucial, especially since you'll be the first point of contact for escalations.
We think you need these skills to ace Payroll Team Lead
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and essential attributes required for the Payroll Team Lead position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with payroll systems like IRIS and Zellis, as well as your organisational skills and ability to manage workloads. Provide specific examples of how you've successfully handled similar responsibilities in the past.
Showcase Customer Service Skills: Since excellent customer service skills are essential for this role, include examples of how you've effectively managed queries from clients or employees. This will demonstrate your ability to handle communication professionally.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a payroll position.
How to prepare for a job interview at James Andrews Recruitment Solutions Ltd
✨Know Your Payroll Software
Make sure you have a solid understanding of IRIS (Star Professional) and Zellis (Northgate software). Be prepared to discuss your experience with these systems, as they are crucial for the role.
✨Demonstrate Organisational Skills
Showcase your ability to manage multiple tasks and prioritise effectively. Prepare examples from your past work where you successfully met tight deadlines or handled a heavy workload.
✨Customer Service Focus
Highlight your excellent customer service skills. Be ready to discuss how you've handled queries from clients or employees in the past, ensuring you convey your commitment to providing top-notch support.
✨Understand Data Protection
Familiarise yourself with the Data Protection Act and confidentiality requirements. Be prepared to explain how you ensure compliance in your previous roles, as this is vital for maintaining client trust.
