At a Glance
- Tasks: Lead a team to ensure high-quality repairs and excellent customer service.
- Company: Join a respected housing provider with a strong social purpose.
- Benefits: Enjoy a competitive salary, ongoing development, and a supportive work environment.
- Other info: Full-time role with opportunities for professional growth and collaboration.
- Why this job: Make a real difference in the community while advancing your career.
- Qualifications: Experience in supervising maintenance teams and a strong understanding of building repairs.
The predicted salary is between 45743 - 45743 £ per year.
We are currently working in partnership with a well-established and highly respected housing provider, who are looking to appoint a Repairs Supervisor on a permanent basis. This will be a full-time position covering properties across the Tunbridge Wells area, with a salary of £45,743 per annum. Our client is a forward-thinking organisation with a strong reputation for delivering high-quality homes and services across the South East. With a customer-first approach and a commitment to continuous improvement, they are looking for an experienced Repairs Supervisor to lead a team of operatives and subcontractors, ensuring responsive repairs are delivered safely, efficiently and to the highest standards.
The ideal candidate will have experience supervising maintenance teams, a strong understanding of building maintenance and repairs, and the ability to drive performance whilst delivering excellent customer service.
Duties will include (but are not limited to):
- Supervising a team of operatives and subcontractors to ensure repairs are completed to a high standard and in line with KPIs
- Monitoring operative productivity, diaries and attendance to maximise performance
- Managing follow-on works, material orders and customer appointments
- Carrying out pre-inspections, work-in-progress inspections and post-inspections to ensure quality standards are met
- Supporting the Customer Care team with complaints, disrepair cases and complex customer issues
- Undertaking toolbox talks, vehicle inspections and health and safety compliance checks
- Managing annual leave, return-to-work meetings and other employee relations matters
- Conducting regular one-to-one meetings and identifying training and development opportunities for operatives
- Building strong relationships with schedulers and supporting continuous service improvement
- Promoting safeguarding responsibilities and ensuring compliance with company policies and procedures
Experience required:
- Previous experience supervising repairs or maintenance teams
- Experience within a responsive repairs or property maintenance environment
- Experience managing employee performance and supporting team development
- Experience carrying out property inspections and quality assurance checks
Skills, knowledge and expertise required:
- Excellent leadership, communication and dispute resolution skills
- Good understanding of building maintenance and responsive repairs
- Strong organisational and workload management skills
- IT literacy, including experience using mobile technology and workforce management systems
- Ability to manage competing priorities in a fast-paced environment
- Strong commitment to health and safety and customer service excellence
Desirable:
- Experience working within Social Housing
- City & Guilds qualification or equivalent trade qualification
- Experience using PDAs or mobile working technology
- Proactive approach with a professional attitude and high standards
Rewards and Benefits:
- Competitive salary of £45,743 per annum
- Permanent opportunity
- Opportunity to join a respected organisation with a strong social purpose
- Supportive and collaborative working environment
- Ongoing professional development and career progression opportunities
Working hours:
- Full-time
- Monday – Friday
Please note that you require recent experience to apply for this role.
Repairs Supervisor in Maidstone employer: James Andrews Recruitment Solutions Ltd
James Andrews Recruitment Solutions Ltd is an exceptional employer, offering a vibrant work culture in the heart of London. With a focus on employee development, the company provides extensive training and fast-track progression opportunities, making it an ideal place for graduates looking to build a rewarding career in recruitment. The uncapped commission structure further enhances earning potential, ensuring that hard work is recognised and rewarded.
Contact Details:
James Andrews Recruitment Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Supervisor in Maidstone
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like James Andrews Recruitment Solutions Ltd, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Repairs Supervisor at James Andrews Recruitment Solutions Ltd.
We think you need these skills to ace Repairs Supervisor in Maidstone
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at James Andrews Recruitment Solutions Ltd
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
