At a Glance
- Tasks: Lead resident engagement activities and improve community projects.
- Company: Dynamic Housing Association in East London with a focus on community involvement.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Join a passionate team dedicated to improving local communities.
- Why this job: Make a real difference in residents' lives while enhancing your career in housing.
- Qualifications: Experience in housing or community engagement is essential.
The predicted salary is between 39000 - 40000 € per year.
We are working with a Housing Association based in East London, recruiting for a Senior Involvement Officer on a Fixed Term contract. The position is due to start immediately. The salary for this position is £39,000 - £40,000 depending on experience.
The ideal candidate will have relevant experience and be due to start immediately. Duties will include (but are not limited to):
- Managing and delivering resident engagement activities with leaseholders for improvement and redevelopment projects
- Providing resident involvement advice to stakeholders and promoting customer involvement opportunities
- Organising and recording outcomes of local customer meetings and events
- Drafting board papers, supporting resident chairs in meetings, and ensuring accurate minutes and follow-up actions
- Resolving customer issues and complaints, liaising with the Complaints Resolution team as needed
Skills, knowledge and experience required:
- Recent experience within housing
- Experience working as a Community Engagement Officer or a Housing Officer position that involved resident engagement
Working hours: 35 hours per week Monday – Friday 9:00 – 17:00
Please note that you require recent experience to apply for this role.
Senior Resident Engagement Officer in London employer: James Andrews Recruitment Solutions Ltd
Join a forward-thinking Housing Association in East London, where your role as a Senior Resident Engagement Officer will empower you to make a tangible difference in the community. With a strong commitment to employee development, a collaborative work culture, and competitive benefits, this organisation fosters an environment where your contributions are valued and recognised. Enjoy the unique advantage of working in a vibrant area that prioritises resident involvement and community engagement, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Detail:
James Andrews Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Resident Engagement Officer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the hunt for a Senior Resident Engagement Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the Housing Association's recent projects and initiatives. This will help you tailor your responses and show that you're genuinely interested in their work, making you stand out as a candidate.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of a Senior Involvement Officer. Highlight your skills in managing resident engagement activities and resolving customer issues to demonstrate your fit for the position.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about landing that Senior Resident Engagement Officer gig!
We think you need these skills to ace Senior Resident Engagement Officer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Resident Engagement Officer role. Highlight your relevant experience in housing and community engagement, and don’t forget to showcase any specific projects you've managed that align with the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your passion for resident engagement and how your skills can contribute to the Housing Association's goals.
Showcase Your Communication Skills:Since the role involves drafting board papers and supporting meetings, make sure to demonstrate your strong communication skills in your application. Use clear and concise language, and provide examples of how you've effectively communicated in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at James Andrews Recruitment Solutions Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of resident engagement and housing issues. Familiarise yourself with the specific challenges faced by leaseholders in East London, as well as any recent projects the Housing Association has undertaken. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Be ready to discuss your previous roles as a Community Engagement Officer or Housing Officer. Prepare specific examples of how you've successfully managed resident engagement activities or resolved customer complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Engage with Questions
Prepare thoughtful questions to ask during the interview. This could be about their current resident engagement strategies or how they measure success in their projects. It shows that you’re proactive and keen to contribute to their goals.
✨Be Personable and Professional
Remember, this role is all about engaging with residents and stakeholders. Show your interpersonal skills during the interview by being friendly and approachable, while also maintaining professionalism. A good balance will demonstrate that you can connect with people effectively.
