At a Glance
- Tasks: Conduct estate inspections, manage tenancies, and support residents in East London.
- Company: Dynamic housing organisation focused on community engagement.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Other info: Full site-based role with travel between estates and potential evening/weekend work.
- Why this job: Make a real difference in the community while developing your career.
- Qualifications: Experience in housing or estate management and strong communication skills.
The predicted salary is between 38501 - 38501 £ per year.
Our client, based in East London, is currently recruiting for a Housing Officer on a permanent, full-time basis. The salary for this position is £38,501 per annum, and the role is office/site-based across local estates.
Duties will include (but are not limited to):
- Carrying out regular estate inspections and identifying issues relating to estate conditions, ASB, repairs, and safeguarding concerns
- Managing tenancy sign-ups, tenancy audits, and tenancy breaches including subletting and unauthorised alterations
- Responding to reports of anti-social behaviour and working closely with residents, police, and partner agencies
- Supporting vulnerable residents through referrals to support services and enhanced housing management
- Monitoring communal repairs and environmental issues, escalating concerns where necessary
- Attending resident meetings, walkabouts, and community forums to promote resident engagement and community cohesion
- Ensuring compliance and fire safety actions are completed in line with legal and organisational requirements
- Maintaining accurate case records and contributing towards service improvement initiatives
Experience required:
- Experience working within housing or estate management
- Experience managing ASB and tenancy-related casework
Skills, knowledge and expertise required:
- Knowledge of tenancy management and landlord responsibilities
- Excellent communication and interpersonal skills
- Strong organisational skills with the ability to manage a varied caseload
- Ability to work independently and collaboratively within a team environment
- Good IT and case management skills
Working hours:
- Full-Time – 35 hours per week
- Occasional evening and weekend work may be required (TOIL provided)
Please note that this role is fully site-based and will involve regular travel between estates. An Enhanced DBS is required for this position.
If you are interested in this opportunity, please reply to this email with an up-to-date CV.
Housing Officer in London employer: James Andrews Recruitment Solutions Ltd
As a Housing Officer in East London, you will join a dynamic team dedicated to enhancing community living and supporting vulnerable residents. Our company fosters a collaborative work culture that prioritises employee growth through ongoing training and development opportunities, while also offering competitive benefits such as flexible working hours and TOIL for evening and weekend commitments. With a strong focus on community engagement and service improvement, this role provides a meaningful opportunity to make a positive impact in the lives of residents.
Contact Details:
James Andrews Recruitment Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Housing Officer role!
✨Tip Number 2
Get involved in community events or forums related to housing. This not only boosts your visibility but also shows your commitment to community engagement, which is key for a Housing Officer.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of tenancy management and anti-social behaviour policies. Being well-versed in these areas will help you stand out as a candidate who knows their stuff!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Officer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in housing or estate management. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Showcase Your Communication Skills:Since this role involves a lot of interaction with residents and partner agencies, let us know about your excellent communication and interpersonal skills. Share examples that demonstrate how you’ve effectively managed relationships in the past.
Be Organised:We’re looking for someone who can manage a varied caseload. In your application, mention any tools or methods you use to stay organised and how you prioritise tasks to meet deadlines.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at James Andrews Recruitment Solutions Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of tenancy management and landlord responsibilities. Familiarise yourself with the specific duties of a Housing Officer, like managing ASB and tenancy-related casework, so you can speak confidently about how your experience aligns with the role.
✨Showcase Your Communication Skills
As a Housing Officer, you'll need to communicate effectively with residents, police, and partner agencies. Prepare examples from your past experiences where you've successfully resolved conflicts or engaged with the community. This will demonstrate your interpersonal skills and ability to work collaboratively.
✨Be Organised
With a varied caseload, strong organisational skills are a must. Bring along a planner or notes that outline how you manage multiple tasks and priorities. Discuss any tools or methods you use to stay organised, as this will show your potential employer that you can handle the demands of the job.
✨Engage with the Community
Since the role involves attending resident meetings and community forums, think of ways you've previously engaged with communities. Share your ideas on promoting resident engagement and community cohesion, as this will highlight your commitment to supporting vulnerable residents and improving service delivery.
