Complaints Advisor - Maternity Cover (Temporary)

We are currently working with a well-established educational institution in Cambridgeshire , who are looking to appoint an ER Adviser on a permanent basis. This will be a full-time position based, with hybrid working (2 days home working). Acting as the first point of contact to provide advice and solutions to managers on employee relations matters including, working arrangements, contractual matters, sickness, employee communication and consultation, either via phone or e-mail, in line with current legislation Responding to a wide range of customer enquiries, via telephone, e-mail or other correspondence, relating to HR issues/administration in a professional manner, to ensure that clients receive timely, accurate and valuable advice Delivering a range of HR activities within identified areas of work and support the work of HR Partners and Lead HR Partners Actively contributing to the development and continuous improvement of the HR Advisory team, undertaking specific projects to embed consistency and best practice Undertaking HR related assignments and projects as identified by senior colleagues that are appropriate to this role and the individual’s experience Maintaining HR information management systems will relevant information, as per standard operating procedures 26 days annual leave + bank holidays (rising up to 33 days) ~ Pension scheme ~ Hybrid working (2 days per week) ~ Development opportunities Monday – Thursday, 8.James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible.