At a Glance
- Tasks: Lead a team to manage rents and service charges, ensuring compliance and financial transparency.
- Company: Dynamic charity organisation based in Buckinghamshire with a focus on community impact.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Join a supportive team with a commitment to continuous improvement and innovation.
- Why this job: Make a difference in the community while developing your finance and management skills.
- Qualifications: Experience in rent planning, strong communication skills, and knowledge of relevant legislation.
The predicted salary is between 50000 - 60000 £ per year.
Our client – based in Buckinghamshire – is currently looking to recruit for a Rent & Service Charge Manager to join their central finance function on an interim three-month contract.
Responsible to: Head of Financial Operations
Responsible for: 2 Service Team Leaders, 1 Rent Compliance Officer, 1 Service Charge Accountant, 1 Senior Rent Officer
The Rent and Service Charge Manager will be responsible for the accurate calculation, management, and communication of rents and service charges across the organisation’s housing portfolio.
- This role ensures robust controls and compliance with relevant legislation, maximises income recovery, and supports financial transparency for both the organisation and its customers.
- A key focus for the role is to work closely with the other finance teams and other directorates working cross-functionally, ensuring the rent and service charge processes are aligned with operational needs and strategic objectives whilst adhering to strict deadlines and supporting the Head of Financial Operations.
- Lead the Rent and Service Charge Team, ensuring high-quality service delivery, strong financial controls, and effective business partnering across the organisation.
- Oversee the annual rent and service charge review process, ensuring compliance with regulatory requirements across all tenure types.
- Manage the preparation, approval, and communication of rent and service charge budgets, reviews, and customer notifications.
- Ensure the accurate and timely production of leasehold, homeownership, Right to Buy, and variable service charge accounts in line with lease and tenancy requirements.
- Maintain robust controls over rent setting, re-let checks, reconciliations, and service charge processes, resolving customer queries where required.
- Partner with Finance, Housing, Property, Treasury, and Operational teams to deliver accurate budgets, forecasts, cash flow reporting, and financial insight.
- Support regulatory compliance, including rent compliance, insurance administration, annual returns, audit requirements, and risk management.
- Drive continuous improvement across financial operations, leading team development, succession planning, performance management, and the adoption of technology and AI to enhance efficiency and reporting.
Qualifications:
- AAT, ACCA, CIMA
- Experience in rent planning, analysis, and reporting
- Strong knowledge of Rent and Service Charge processes
- Experience in service charge budget setting and production of accounts
- Strong communication and stakeholder management skills
- Familiarity with financial operation reporting tools and systems
- Problem solver and financial acumen
- Strong management and team development capabilities
- Knowledge of the rent standard and service charge legislation
Monday - Friday
Hybrid working:
Charity Service Manager (Permanent) employer: James Andrews Recruitment Solutions Ltd
James Andrews Recruitment Solutions Ltd is an exceptional employer, offering a vibrant work culture in the heart of London. With a focus on employee development, the company provides extensive training and fast-track progression opportunities, making it an ideal place for graduates looking to build a rewarding career in recruitment. The uncapped commission structure further enhances earning potential, ensuring that hard work is recognised and rewarded.
Contact Details:
James Andrews Recruitment Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Charity Service Manager (Permanent)
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by James Andrews Recruitment Solutions Ltd.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like James Andrews Recruitment Solutions Ltd.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at James Andrews Recruitment Solutions Ltd.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at James Andrews Recruitment Solutions Ltd. Apply directly through us to stand out!
We think you need these skills to ace Charity Service Manager (Permanent)
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of James Andrews Recruitment Solutions Ltd. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Charity Service Manager (Permanent), ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at James Andrews Recruitment Solutions Ltd
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of James Andrews Recruitment Solutions Ltd. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
