At a Glance
- Tasks: Lead a team of Income Officers and drive performance-focused culture.
- Company: Dynamic organisation based in Brentford with a focus on income management.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Join a supportive team and enjoy a flexible work environment.
- Why this job: Make a real impact by improving income collection and team performance.
- Qualifications: Experience as an Income Manager with strong analytical skills.
The predicted salary is between 50000 - 62000 £ per year.
Our client, based in Brentford, is currently recruiting for an Income Manager on a 6-month fixed term contract, or they will consider an interim on a temporary basis. The start date is on notice, and the salary rate is between £50k-£62k.
The ideal candidate will have experience working as an Income Manager who has led teams of Income Officers. Duties will include (but are not limited to):
- Managing and supporting a team of 3 Income Officers
- Setting, monitoring, and enforcing clear performance KPIs
- Conducting regular 1-2-1s to address performance concerns and implement improvement plans
- Driving a clear, accountable, and performance-focused culture within the team
Experience required:
- Experience as an Income Manager
- Experienced in current arrears performance and income collection outcomes
Skills, knowledge and expertise required:
- Income collection or arrears within housing associations, local authority or social housing environment
- Income recovery
- Analytical and data interpretation skills
- Housing management systems and performance writing tools
Working hours: Hybrid, Monday - Friday.
Please note that you require recent experience to apply for this role.
Income Manager in Brentford employer: James Andrews Recruitment Solutions Ltd
At our Brentford location, we pride ourselves on fostering a supportive and dynamic work environment for our Income Manager role. With a strong emphasis on employee growth, we offer opportunities for professional development and a hybrid working model that promotes work-life balance. Join us to be part of a performance-driven culture where your contributions are valued and recognised.
Contact Details:
James Andrews Recruitment Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Income Manager in Brentford
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the hunt for an Income Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of income collection and arrears performance. Be ready to discuss your experience leading teams and how you've driven performance in previous roles. We want you to shine!
✨Tip Number 3
Don’t just apply anywhere—focus on roles that match your skills and experience. Use our website to find positions that fit your background as an Income Manager, and tailor your approach to each opportunity.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Share a brief insight from the interview that excited you about the role, and remind them why you’re the perfect fit.
We think you need these skills to ace Income Manager in Brentford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Income Manager role. Highlight your experience in managing teams and your success in income collection. We want to see how your skills match what we're looking for!
Showcase Your Achievements:Don’t just list your duties; showcase your achievements! Use numbers and examples to demonstrate how you’ve improved performance or driven results in previous roles. This will help us see the impact you've made.
Be Clear and Concise:When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point about why you're the right fit for the job.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at James Andrews Recruitment Solutions Ltd
✨Know Your Numbers
As an Income Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics related to income collection and arrears performance. Be ready to discuss how you've used data to drive improvements in previous roles.
✨Showcase Your Leadership Style
Since you'll be managing a team of Income Officers, it's crucial to convey your leadership approach. Prepare examples of how you've supported your team, set KPIs, and conducted performance reviews. Highlight any successful improvement plans you've implemented.
✨Familiarise Yourself with Housing Management Systems
Make sure you’re well-versed in the housing management systems relevant to the role. If you have experience with specific tools, mention them during the interview. This shows you're ready to hit the ground running.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to address performance issues or improve team accountability. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
