At a Glance
- Tasks: Support housing operations with admin tasks and customer queries.
- Company: Reputable Housing Association in Somerset with a supportive team.
- Benefits: Competitive pay up to £19.00 per hour and potential for full-time.
- Other info: Immediate start with 35 hours per week, Monday to Friday.
- Why this job: Gain valuable experience in social housing while making a difference.
- Qualifications: Experience with Microsoft packages and customer service in housing.
The predicted salary is between 35000 - 40000 £ per year.
We are currently working in partnership with a Housing Association based in Somerset, who are recruiting for a Business Support Administrator on a temporary six-week contract. The position is due to start immediately, with the potential to go full time. The hourly rate of pay is negotiable up to £19.00 via an Umbrella company.
The ideal candidate will have experience working with Microsoft packages, raising work orders and liaising with tenants. Duties will include (but are not limited to):
- Carrying out administrative duties within a housing setting
- Answering incoming calls from customers, with a particular focus on repairs queries
- Monitoring an email inbox
- Raising Schedule of Rates requests for repairs teams
- Utilising IT systems such as Excel and Word
Experience required:
- Experience in Social Housing
- Experience working with customers within housing
- Experience overseeing an email inbox
- Experience liaising with tenants/contractors
Working hours: 35 hours per week Monday - Friday, 9am-5pm, 5 days in the office.
Please note that you require recent experience to apply for this role.
Business Support Administrator in Somerset employer: James Andrew Recruitment Solutions (JAR Solutions)
Join a supportive Housing Association in Somerset, where your role as a Business Support Administrator will be valued and impactful. Enjoy a collaborative work culture that prioritises employee growth and offers flexible opportunities for advancement, all while making a difference in the community. With competitive pay and a focus on work-life balance, this is an excellent opportunity for those seeking meaningful employment in the social housing sector.
Contact Details:
James Andrew Recruitment Solutions (JAR Solutions) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Administrator in Somerset
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Brush up on common questions related to business support and social housing. Practising your answers will help you feel more confident when it’s time to shine.
✨Tip Number 3
Show off your skills! When you get the chance, highlight your experience with Microsoft packages and customer service. Make sure to give examples of how you've successfully managed tasks similar to those listed in the job description.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team.
We think you need these skills to ace Business Support Administrator in Somerset
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Support Administrator role. Highlight your experience with Microsoft packages and any relevant work in social housing. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with tenants and contractors, and show us your enthusiasm for the position.
Be Clear and Concise:When filling out your application, keep it clear and to the point. We appreciate straightforward answers that get right to the heart of your experience and skills. Avoid fluff – we want to know what you can bring to the table!
Apply Through Our Website:Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at James Andrew Recruitment Solutions (JAR Solutions)
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing and the specific duties of a Business Support Administrator. Familiarise yourself with common repairs queries and how to handle them, as this will show that you're ready to hit the ground running.
✨Showcase Your IT Skills
Since the role requires experience with Microsoft packages, be prepared to discuss your proficiency in Excel and Word. Maybe even bring examples of how you've used these tools in previous roles to streamline processes or improve communication.
✨Customer Service is Key
This position involves liaising with tenants and contractors, so highlight your customer service experience. Share specific examples of how you've effectively managed customer queries or resolved issues in a housing context.
✨Ask Smart Questions
Prepare some thoughtful questions about the role and the organisation. This shows your genuine interest and helps you understand if the company culture aligns with your values. For instance, ask about their approach to tenant satisfaction or how they handle repairs requests.
