At a Glance
- Tasks: Transform service improvement plans into actionable policies and procedures.
- Company: Local Authority in Devon with a focus on service improvement.
- Benefits: Competitive hourly rate, flexible working, and potential long-term opportunities.
- Other info: Flexible work hours with a supportive team environment.
- Why this job: Make a real difference in social housing by improving policies and procedures.
- Qualifications: Experience in social housing and policy writing is essential.
The predicted salary is between 62400 - 83200 € per year.
We are currently working in partnership with a Local Authority based in Devon, who are recruiting for a Policy Review Officer - Service Improvement on a temporary six-month contract. The position is due to start immediately, with long term opportunities possible. The hourly rate of pay for the role is between £30-40 per hour via an Umbrella Company.
The role will involve translating existing service improvement plans into clear, practical, and fully operational policies, procedures, and action plans that can be implemented across the service.
Duties will include (but are not limited to):
- Reviewing current service improvement plans, compliance actions, and operational processes
- Drafting and implementing functional policies and procedures aligned to regulatory and legislative requirements
- Developing workable action plans and operational guidance documents for frontline teams
- Supporting service leads with policy standardisation, governance, and compliance frameworks
- Identifying gaps in existing procedures and recommending service improvements
- Working closely with operational teams to ensure policies are practical, deliverable, and embedded effectively
- Assisting with audit readiness, compliance reporting, and evidence management
- Supporting continuous improvement initiatives across housing and property-related services
Experience required:
- Experience required in Social Housing
- Experience writing policies
- Experience presenting to senior leadership
Working hours: 37 hours per week Monday - Friday, 9am-5pm (Flexible WFH - Two days in office)
Please note that you require recent experience to apply for this role.
Policy Review Officer - Service Improvement in Exeter employer: James Andrew Recruitment Solutions (JAR Solutions)
As a Policy Review Officer with our Local Authority partner in Devon, you will be part of a supportive and collaborative work culture that values your contributions to service improvement. With flexible working arrangements and opportunities for professional growth, this role not only offers competitive pay but also the chance to make a meaningful impact on housing and property-related services in the community. Join us to enhance your skills while working in a dynamic environment that prioritises continuous improvement and employee development.
Contact Detail:
James Andrew Recruitment Solutions (JAR Solutions) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Policy Review Officer - Service Improvement in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to policy review and service improvement. We recommend using the STAR method to structure your answers, showcasing your experience in writing policies and presenting to senior leadership.
✨Tip Number 3
Don’t just apply anywhere—focus on roles that align with your skills and experience. Check out our website for the latest openings and make sure your application stands out by tailoring it to each job description.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and your commitment to service improvement.
We think you need these skills to ace Policy Review Officer - Service Improvement in Exeter
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Policy Review Officer role. Highlight your experience in social housing and policy writing, as these are key skills we're looking for!
Showcase Your Experience:When detailing your past roles, focus on specific examples where you've developed policies or improved services. We want to see how your experience aligns with the duties listed in the job description.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and how you can contribute to our team.
Apply Through Our Website:Don't forget to submit your application through our website! This ensures it gets to us directly and helps streamline the process. We can't wait to hear from you!
How to prepare for a job interview at James Andrew Recruitment Solutions (JAR Solutions)
✨Know Your Policies
Before the interview, brush up on relevant policies and procedures in social housing. Familiarise yourself with current service improvement plans and think about how you can translate them into practical actions. This will show your potential employer that you're not just knowledgeable but also ready to hit the ground running.
✨Showcase Your Experience
Be prepared to discuss your previous experience in writing policies and presenting to senior leadership. Have specific examples ready that highlight your skills in these areas. This will help demonstrate your capability to handle the responsibilities of the Policy Review Officer role effectively.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the organisation's approach to service improvement. This shows your genuine interest in the position and helps you understand how you can contribute to their goals. Plus, it gives you a chance to assess if the company culture aligns with your values.
✨Demonstrate Continuous Improvement Mindset
During the interview, emphasise your commitment to continuous improvement. Share examples of how you've identified gaps in processes and implemented changes in past roles. This will resonate well with the hiring team, as they are looking for someone who can support their ongoing initiatives.
