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- Tasks: Coordinate repairs and assist tenants with their housing needs.
- Company: Join a dynamic team in Bristol focused on social housing solutions.
- Benefits: Enjoy flexible working hours and competitive pay at £16.50 per hour.
- Why this job: Make a real impact in the community while developing your skills in a fast-paced environment.
- Qualifications: Experience in social housing and customer service is essential.
- Other info: This is a fully office-based role with a 3-month rolling contract.
The predicted salary is between 27300 - 36400 £ per year.
Our client, based in Bristol, is currently recruiting for three Service Coordinators on a 3-month rolling contract. The position is due to start immediately on a full-time basis. The hourly rate for this role is £16.50 via an Umbrella Company.
The ideal candidate will have experience working in a fast-paced environment, liaising with both tenants and engineers, and working within Social Housing compliance. This role is fully office based.
Duties will include (but are not limited to):
- Receiving calls from tenants regarding repairs and providing the initial diagnosis to understand what repairs work would be required
- Booking in repairs for Gas Services and Repairs for both void and tenanted properties
- Chasing repairs operatives for updates around repairs
- Inputting all data onto in-house PDA systems, to allow Repairs Operatives to track repairs work as effectively as possible
Experience required:
- Experience in Social Housing
- Experience working with customers within housing
- Experience coordinating engineers to carry out remedial works
Working hours: 37.5 hours per week, Monday - Friday, 08:30 - 17:30 (flexible start/finish times).
Please note that you require recent experience to apply for this role.
3 x Service Coordinators employer: James Andrew Recruitment Solutions (JAR Solutions)
Contact Detail:
James Andrew Recruitment Solutions (JAR Solutions) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3 x Service Coordinators
✨Tip Number 1
Familiarise yourself with the specific challenges faced in social housing. Understanding the nuances of tenant needs and compliance issues will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the social housing sector. Attend local events or join online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Prepare to discuss your experience in fast-paced environments. Think of specific examples where you successfully managed multiple tasks or resolved tenant issues quickly.
✨Tip Number 4
Research the company’s values and recent projects. Being able to articulate how your personal values align with theirs can make a strong impression during any interviews.
We think you need these skills to ace 3 x Service Coordinators
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing and customer service. Emphasise any roles where you liaised with tenants or coordinated repairs, as this is crucial for the Service Coordinator position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements mentioned in the job description. Mention your experience in fast-paced environments and how you've successfully managed communications between tenants and engineers.
Showcase Relevant Experience: In your application, provide specific examples of your past work in social housing compliance and coordinating repairs. Use metrics or outcomes to demonstrate your effectiveness in these roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at James Andrew Recruitment Solutions (JAR Solutions)
✨Showcase Your Experience
Make sure to highlight your previous experience in social housing and customer service. Be prepared to discuss specific examples of how you've successfully liaised with tenants and engineers in a fast-paced environment.
✨Understand the Role
Familiarise yourself with the duties listed in the job description, such as booking repairs and managing communications. This will help you demonstrate your understanding of the role and how you can contribute effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding repairs and tenant interactions. Think of scenarios where you had to diagnose issues or coordinate with engineers, and be ready to explain your thought process.
✨Ask Insightful Questions
Prepare a few questions to ask at the end of the interview. This could include inquiries about the team dynamics, the tools used for tracking repairs, or how success is measured in this role. It shows your genuine interest in the position.
