At a Glance
- Tasks: Listen to clients, prioritise their needs, and deliver exceptional service.
- Company: J&J Global Fulfilment, a trusted partner for online brands worldwide.
- Benefits: Salary of £38,429, hybrid working, and 25 days holiday.
- Why this job: Join a fast-growing team and make a real difference for clients.
- Qualifications: Strong communication skills and a passion for client service.
- Other info: Exciting opportunities for growth in a supportive environment.
The predicted salary is between 23000 - 48000 £ per year.
Do you understand the value of listening to your clients, putting them first and delivering an exceptional service? We like to think we do too.
Who are we? J&J Global Fulfilment is a trusted fulfilment partner for hundreds of online brands, not only in the UK but internationally. Since 2010 we've grown our HQ here in Northampton, and have also put down roots in America, Australia, Canada and Europe. Our team is fast, supportive, and proud of the work we do. As we continue on our path of growth we want to find the best people to help us deliver exceptional service to our clients.
Why work for us?
- Salary of £38,429 per annum
- Hybrid working, 4 days based in Northampton, 1 day working from home each week
- 25 days holiday +
Client Relationship Manager in Northampton employer: James and James Fulfilment
Contact Detail:
James and James Fulfilment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager in Northampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that Client Relationship Manager role.
✨Tip Number 2
Prepare for interviews by researching J&J Global Fulfilment inside out. Understand their values, services, and client base. This will help you tailor your answers and show them you’re genuinely interested in delivering exceptional service.
✨Tip Number 3
Practice active listening during interviews. Show that you value what the interviewers are saying and respond thoughtfully. This is key for a Client Relationship Manager, as it demonstrates your commitment to putting clients first.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Client Relationship Manager in Northampton
Some tips for your application 🫡
Show Your Listening Skills: In your application, make sure to highlight how you listen to clients and understand their needs. We want to see examples of how you've put clients first in your previous roles.
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect the values and mission of J&J Global Fulfilment. Show us why you’re the perfect fit for our team and how you can contribute to delivering exceptional service.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great candidate for the Client Relationship Manager role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at James and James Fulfilment
✨Know Your Clients
Before the interview, research J&J Global Fulfilment and understand their client base. Familiarise yourself with the brands they work with and think about how you can enhance their relationships. This shows that you’re proactive and genuinely interested in delivering exceptional service.
✨Showcase Your Listening Skills
During the interview, demonstrate your ability to listen actively. When asked questions, take a moment to reflect before responding. This not only shows respect but also highlights your commitment to understanding client needs, which is crucial for a Client Relationship Manager.
✨Prepare Real-Life Examples
Think of specific instances where you’ve successfully managed client relationships or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you convey your experience effectively and show how you can add value to their team.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their approach to client feedback or how they measure client satisfaction. This not only shows your interest in the role but also your eagerness to contribute to their mission of exceptional service.