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- Tasks: Lead a team to create unforgettable guest experiences in a vibrant hotel environment.
- Company: Join the Coaching Inn Group, a top-rated employer in historic market towns.
- Benefits: Enjoy flexible work/life balance, competitive pay, and up to 50% discounts on food and accommodation.
- Other info: Award-winning training and career development opportunities await you!
- Why this job: Be part of a passionate team delivering hospitality from the heart and making memorable moments.
- Qualifications: Experience in shift management and a knack for inspiring others.
The predicted salary is between 25000 - 30000 £ per year.
Why work for the Coaching Inn Group?
- Work/Balance: A genuine belief in work/life balance and an understanding of working together to promote flexibility.
- Tips: A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar.
- Development: Award winning career development programmes.
- Reward: We have fantastic Hero of the month and Hero of the year schemes.
- Discounts: Up to 50% discount off food across all of our hotels and 50% off accommodation.
- Something different: Annual stay for £1 offer.
- Personal support: Employee assistance programme and wellbeing support.
At the Coaching Inn Group, we have one mission – to deliver Hospitality from the Heart. To help us with this, we are looking for fantastic and talented people that have a passion for delighting our guests and providing truly memorable moments.
The Coaching Inn Group is the premier operator of historic Coaching Inns and premium destination hotels in beautiful market towns and beauty spots across the UK, and we have been highlighted as one of the Top 25 Companies to Work For.
Who are we looking for?
- Fun and passionate people.
- Can work well within a team, but also with their own initiative.
- Can inspire and develop a team.
- Experience with shift management and with team leadership.
- An interest in delighting guests with memorable moments.
Our hotels are located in picturesque market towns and operate with a bustling food and beverage offering, coupled with a busy bedroom trade. We are the marquee venue in each of the towns we are in, and provide a vibrant and exciting environment that also celebrates the history of our magnificent buildings.
Our people are what brings these experiences to life. Every person that works within the Coaching Inn Group are passionate about what they do, delivering exceptional service, superior knowledge and a drive to delight every single guest.
We offer award winning training and career development. We just ask that you bring a ‘can-do’ attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you to unlock your potential and reach new heights in your career.
Duty Manager employer: Jamaica Inn, Launceston
Contact Detail:
Jamaica Inn, Launceston Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at the Coaching Inn Group. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Show your personality during interviews! The Coaching Inn Group values fun and passion, so let your bubbly side shine through. Share stories that highlight your experience and how you delight guests.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios as a Duty Manager. This shows you're ready to take on the role and can inspire and lead a team effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Coaching Inn Group family.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about delighting guests and creating memorable moments.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in shift management and team leadership. We love seeing how your skills align with our mission at the Coaching Inn Group!
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for fun and passionate people, so show us who you are and what makes you unique!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Jamaica Inn, Launceston
✨Know the Company
Before your interview, take some time to research the Coaching Inn Group. Understand their mission of delivering 'Hospitality from the Heart' and be ready to discuss how your values align with theirs. This shows genuine interest and helps you connect with the interviewers.
✨Showcase Your Passion
As a Duty Manager, your passion for delighting guests is crucial. Prepare examples from your past experiences where you went above and beyond to create memorable moments for customers. This will demonstrate your commitment to exceptional service.
✨Teamwork and Leadership
Highlight your ability to work well within a team while also showcasing your leadership skills. Be ready to discuss specific situations where you inspired or developed your team, as this is key for the role. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. Inquire about the award-winning training programmes or the Hero of the Month scheme. This not only shows your enthusiasm but also helps you gauge if the company culture is the right fit for you.