At a Glance
- Tasks: Own and optimise the Salesforce platform, driving digital transformation across the business.
- Company: Dynamic company in Lutterworth with a focus on innovation and collaboration.
- Benefits: Hybrid working, professional development, and exposure to strategic projects.
- Other info: Collaborative environment with opportunities for growth and certification support.
- Why this job: Make a real impact by enhancing a critical CRM platform and influencing business success.
- Qualifications: 5+ years in Salesforce roles, strong technical and analytical skills.
The predicted salary is between 60000 - 80000 £ per year.
Location: Lutterworth, UK
Working Pattern: Hybrid (Minimum 2 days per week in the office, with flexibility for remote working)
Are you an experienced Salesforce professional looking for an opportunity to take ownership of a critical CRM platform and influence business-wide digital transformation? Working across the business, you will be responsible for ensuring the Salesforce platform remains robust, secure, and optimised to support both current operations and future growth.
The Role
As Salesforce Analyst & Administrator, you will act as the subject matter expert for the Salesforce ecosystem, driving continuous improvement, enhancing automation, and ensuring best practices are embedded across the platform. You will collaborate with stakeholders at all levels to understand business requirements, translate them into technical solutions, and maintain a high-performing Salesforce environment.
Key Responsibilities
- Design, implement and maintain Salesforce data models, security models and platform architecture
- Define requirements and integration strategies for new features and business initiatives
- Lead Salesforce development activities using best practices across Apex, Lightning Components and automation frameworks
- Establish and manage governance, change control and release management processes
- Work closely with senior stakeholders, translating technical concepts into clear business language
- Maintain detailed documentation covering system design, integrations and data flows
- Manage user accounts, permissions, roles and profiles
- Configure Salesforce objects, fields, page layouts and workflows to align with business processes
- Develop and enhance automation using tools such as Flow Builder
- Manage platform security, sharing rules, data imports and data quality initiatives
- Create insightful reports and dashboards to support business decision-making
- Provide user support, troubleshooting and training across the organisation
- Manage and prioritise a backlog of enhancement requests and system improvements
- Coordinate Salesforce releases, audits and ongoing maintenance activities
- Ensure systems remain compliant with ISO and Quality Management System requirements
About You
To be successful in this role, you will bring a strong blend of technical Salesforce knowledge, business analysis capability and stakeholder engagement experience.
Essential Skills & Experience
- Minimum 5 years' experience in Salesforce Administration and/or Salesforce Analyst positions
- Salesforce certifications such as:
- Salesforce Administrator
- Salesforce Certified System Architect
- Salesforce Certified Application Architect
- Salesforce Certified Technical Architect (CTA)
- Proven experience with CRM workflows, data modelling, data migration and API integrations
- Strong understanding of automation logic and Salesforce best practices
- Experience translating business requirements into technical solutions
- Demonstrated ability to identify and implement continuous improvement opportunities
- Excellent troubleshooting, communication and documentation skills
Core Competencies
- Strong planning and organisational ability
- Excellent deadline and pressure management
- Analytical thinking and creative problem-solving
- Customer-focused communication skills
- Relationship building, mentoring and collaboration
- Ability to provide technical leadership and influence Salesforce strategy
Desirable
- Degree in Computer Science, Engineering or a related discipline, or equivalent practical experience
What's on Offer?
- Hybrid working with flexibility
- Opportunity to take ownership of a business-critical Salesforce platform
- Exposure to strategic projects and senior stakeholders
- A collaborative environment where your expertise will directly influence business success
- Ongoing professional development and certification support
If you're a Salesforce expert who enjoys combining technical excellence with business impact, please apply today!
Salesforce Analyst in Rugby employer: JAM Recruitment
Join a forward-thinking company in Lutterworth as a Salesforce Analyst, where you will have the opportunity to take ownership of a critical CRM platform and drive meaningful digital transformation. Enjoy a hybrid working model that offers flexibility, a collaborative work culture that values your expertise, and ample opportunities for professional growth and development. With exposure to strategic projects and senior stakeholders, this role is perfect for those looking to make a significant impact while advancing their career.
