At a Glance
- Tasks: Manage customer enquiries and resolve issues while providing top-notch service.
- Company: Join a well-established specialist manufacturer serving diverse UK industries.
- Benefits: Earn £13.28 per hour with potential for permanent placement and full-time hours.
- Other info: Opportunity to develop IT skills, especially in Microsoft Excel.
- Why this job: Build relationships, solve problems, and thrive in a fast-paced environment.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 13.28 - 13.28 £ per hour.
This role is for a Customer Service Advisor based in Wolverhampton, paying £13.28 per hour on a full-time, temporary-to-permanent contract. Working Monday to Friday from 8am to 5pm, you will act as the primary contact for clients, managing enquiries and resolving issues professionally. The role supports a specialist manufacturer serving various UK industries.
Our client is a well-established specialist manufacturer and supplier, providing bespoke solutions to customers across a range of industries throughout the UK.
Key Responsibilities- Managing customer enquiries and resolving issues in a professional manner.
- Liaising with customers regarding delivery requirements and order updates.
- Coordinating with transport providers to arrange deliveries.
- Maintaining accurate records and updating reports.
- Using Microsoft Excel and internal systems to manage customer information.
- Supporting the wider team with administrative duties as required.
- Previous customer service experience.
- Excellent communication and telephone skills.
- Strong IT skills, particularly Microsoft Excel.
- A proactive and organised approach to work.
- Ability to work independently in a busy environment and manage multiple priorities.
If you enjoy building customer relationships, solving problems and working in a fast-moving environment, we'd love to hear from you.
We think you need these skills to ace Customer Service Advisor in Wolverhampton
Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Teamwork
Time Management
Customer Service Skills
