At a Glance
- Tasks: Investigate consumer complaints and enforce Trading Standards legislation.
- Company: Hillingdon Council, committed to consumer protection and business compliance.
- Benefits: Competitive hourly rate, hybrid working, and a chance to make a difference.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team tackling scams and protecting consumers in your community.
- Qualifications: Trading Standards qualification or equivalent experience required.
The predicted salary is between 39.67 - 39.67 £ per hour.
Job Overview
The Trading Standards Officer position at Hillingdon Council is a temporary contract (£39.67 per hour) offering hybrid working.
The role focuses on consumer protection, business compliance, and enforcement across the borough and requires a strong analytical and investigative skill set.
- Location & Working Pattern
- Location: Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW Working Pattern: Hybrid
Responsibilities
- Investigate consumer complaints and service requests.
- Lead criminal and civil investigations into breaches of Trading Standards legislation.
- Tackle rogue traders, scams and unfair trading practices.
- Manage product withdrawals and recalls.
- Gather evidence, conduct inspections and interview persons under PACE.
- Prepare high‑quality case files and infringement reports for legal proceedings.
- Attend court and present evidence where required.
- Provide advice and guidance to businesses to promote compliance.
- Collaborate with internal departments and external enforcement agencies.
- Maintain accurate case records and intelligence reports.
- Support vulnerable consumers and refer cases to appropriate partner organisations.
Qualifications & Experience
- A recognised Trading Standards qualification (e. g. DTS, DCATS, DCA, CSCATS) with relevant modules, or an accredited Consumer Protection degree, or equivalent experience.
- Significant experience of Trading Standards enforcement within a local authority or similar regulatory environment.
- Experience conducting complex investigations and preparing cases for prosecution.
- Strong knowledge of Trading Standards legislation, PACE, CPIA, RIPA and related enforcement procedures.
- Excellent report writing, interviewing and evidence‑gathering skills.
- Experience working with businesses of all sizes and a customer‑focused approach to regulatory compliance.
- Confidence in building relationships with residents, businesses, legal professionals and partner agencies.
- Excellent organisational skills with the ability to manage a varied caseload.
Skills
- Sound judgement and decision making.
- Excellent communication and report‑writing abilities.
- Strong organisational and case‑management capabilities.
- Ability to interpret and apply legislation effectively.
- Collaborative working with a diverse range of internal and external stakeholders.
- #J-18808-Ljbffr
Trading Standards Officer employer: JAM Recruitment Ltd
At JAM Recruitment Ltd, we pride ourselves on being an exceptional employer that values the growth and development of our team members. Located in Birmingham, we offer a dynamic work culture that fosters collaboration and innovation, alongside competitive salaries and hybrid working options. With a strong focus on career progression, our employees are empowered to take on leadership roles and make a meaningful impact in the field of personal injury law.
StudySmarter Expert Advice🤫
We think this is how you could land Trading Standards Officer
✨Dive into Industry Groups
Join compliance and risk management groups on platforms like LinkedIn and Facebook. These communities often share temp job postings and insights. You’d be surprised at how many temporary gigs float around through word of mouth!
✨Showcase Your Expertise
Consider creating content on compliance topics that get you noticed—think LinkedIn articles or even a blog. This not only shows off your knowledge but can grab the attention of companies like JAM Recruitment Ltd when they’re searching for someone to fill a temporary position.
✨Tap into Recruitment Agencies
Reach out to recruitment agencies that specialise in compliance and risk roles. They’re usually in touch with companies looking to fill temporary roles, which can save us a lot of time in our job search.
✨Go Local with Networking
Attend local compliance and risk seminars or workshops. Meeting professionals in our area can open up temp opportunities, and it’s a great way to make your face known in the industry—plus, you might even meet someone from JAM Recruitment Ltd!
We think you need these skills to ace Trading Standards Officer
Some tips for your application 🫡
Show Your Compliance Know-How:When you’re applying for a compliance-risk role like Trading Standards Officer, make sure to highlight your understanding of industry regulations and risk management principles. Mention any relevant coursework, certifications, or projects that showcase your expertise in these areas—it's what sets you apart!
Highlight Your Analytical Skills:In the compliance-risk field, strong analytical skills are essential. Talk about your experiences that required critical thinking and data analysis, whether in past roles, internships, or academic projects. Show us how you've identified risks and implemented solutions in the past.
Tailor Your CV for the Temporary Role:Since this is a temporary role, focus on your availability and flexibility in your CV. Highlight any previous short-term roles or projects that demonstrate your ability to adapt quickly and deliver results in a fast-paced environment. This helps employers see you as an easy fit in their team!
A Concise Cover Letter is Key:Keep your cover letter short and focused! Explain why you're interested in the compliance-risk area specifically for this temporary position at JAM Recruitment Ltd. Mention what you hope to learn and achieve, showing your enthusiasm and motivation to contribute positively during your time there.
How to prepare for a job interview at JAM Recruitment Ltd
✨Know Your Compliance Basics
Make sure you're clued up on the key compliance and risk regulations pertinent to the industry you're applying to. Understanding frameworks like GDPR or AML will not only impress but also show that you’re ready to hit the ground running in your temporary role at JAM Recruitment Ltd.
✨Prepare for Scenarios
Expect scenario-based questions that test your problem-solving skills. They might ask how you'd handle a specific compliance issue. Think through real situations you’ve encountered in past roles or study hypothetical cases to showcase your analytical skills and practical judgement during the interview.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly to new environments and team dynamics. Share examples of how you’ve successfully adjusted to changes in past roles and how this flexibility can benefit JAM Recruitment Ltd in the short term.
✨Gather Your Technical Tools
Familiarise yourself with commonly used compliance tools or software, as they might come up in the interview. If you've used tools for risk assessments or compliance tracking, mention those and be ready to discuss how they can streamline processes at JAM Recruitment Ltd.
