Resident Advisor – £12.71 per hour – Temporary – Multiple London Sites
The Resident Advisor based in Cray will serve as the primary contact for residents, delivering customer service through email, phone, and in-person interactions. The temporary position with Pertemps London offers full‑time and part‑time shifts across seven days weekly, paid at £12.71 per hour.
About the Role
The Resident Advisor will act as the first point of contact for residents, delivering exceptional customer service via email, phone and face‑to‑face. Responsibilities include:
- Supporting the check‑in and check‑out process
- Ensuring rooms are clean, prepared and ready for new arrivals
- Assisting residents with luggage and general enquiries
- Maintaining a welcoming, professional and efficient front‑of‑house environment
About You
The ideal Resident Advisor will bring:
- Front‑of‑house experience in a customer‑facing role
- Customer service experience in a people‑focused environment
- Confidence using Microsoft Office and general IT systems
- Strong ability to handle queries and provide appropriate solutions
- Clear, confident verbal and written communication
- Excellent organisation and time‑management
- Ability to work independently and proactively
- A polite, friendly and approachable manner
- Strong interpersonal skills
Resident Advisor employer: JAM Recruitment Ltd
At JAM Recruitment Ltd, we pride ourselves on being an exceptional employer that values the growth and development of our team members. Located in Birmingham, we offer a dynamic work culture that fosters collaboration and innovation, alongside competitive salaries and hybrid working options. With a strong focus on career progression, our employees are empowered to take on leadership roles and make a meaningful impact in the field of personal injury law.
