At a Glance
- Tasks: Help maintain a reliable water supply for over 16 million customers and support engineering projects.
- Company: Join a leading water utility company committed to service quality and regulatory compliance.
- Benefits: Competitive salary, generous holiday, health benefits, and a supportive work environment.
- Other info: Hybrid working model with excellent career growth opportunities and a commitment to diversity.
- Why this job: Make a real difference in the community while developing your skills in a dynamic role.
- Qualifications: Strong analytical skills and a proactive approach; GIS experience is a plus.
The predicted salary is between 34820 - 41000 £ per year.
System Optimisation Analyst – Reading
As a Systems Optimisation Analyst based in Reading, you will help maintain a reliable water supply for more than 16 million customers.
You will support the System Optimisation Engineers in managing the operation of the clean water network, working across Production, Leakage and Network teams to improve service quality and regulatory compliance.
This is a full‑time, up‑to‑12‑month secondment/fixed‑term contract with possible permanency.
Key Responsibilities
- Monitor, investigate and help resolve pressure issues, customer complaints and operational escalations.
- Analyse operational data and identify trends to support network performance and decision‑making.
- Support engineering and customer‑led projects across the clean water network.
- Assist with managing unplanned operational events to minimise disruption for customers.
- Help complete operational risk assessments and support safe delivery of network activities.
Qualifications & Skills
- Strong analytical and problem‑solving skills, with the ability to interpret operational data.
- Awareness of hydraulic principles or experience using mapping or Geographic Information System (GIS) software.
- Excellent communication skills and confidence working with a range of internal stakeholders.
- A proactive, collaborative approach and willingness to learn.
- Knowledge of the water industry or other operational utility environments would be beneficial.
- Working Conditions
Base location: Kemble Court, Reading.
Hybrid role: 2 days remote, 3 days in office or on site with the Network team.
Working hours: Monday‑Friday, 8:00am to 4:00pm.
Regular office days on Thursdays; other days flexible.
Benefits
- Salary: £34,820–£41,000 per annum, dependent on skills and experience.
- 26 days holiday, increasing to 30 days with length of service (plus bank holidays).
- Performance‑related pay plan directly linked to company performance measures and targets.
- Generous Pension Scheme through AON.
- Access to a range of health and wellbeing benefits, including annual health MOTs, physiotherapy and counselling, Cycle to Work schemes, shopping vouchers and life assurance.
- Commitment to Diversity and Inclusion
We welcome applications from everyone and aim to support candidates throughout the recruitment process.
If you need adjustments, such as extra time or accessible formats, please let us know.
#J-18808-Ljbffr
Systems Optimisation Analyst in Reading employer: JAM Recruitment Ltd
At JAM Recruitment Ltd, we pride ourselves on being an exceptional employer that values the growth and development of our team members. Located in Birmingham, we offer a dynamic work culture that fosters collaboration and innovation, alongside competitive salaries and hybrid working options. With a strong focus on career progression, our employees are empowered to take on leadership roles and make a meaningful impact in the field of personal injury law.
