At a Glance
- Tasks: Coordinate exciting events and support clients through their journey with us.
- Company: Join a dynamic start-up in Reading with a vibrant culture.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for growth.
- Other info: Perfect for those who love multitasking and thrive in a fast-paced environment.
- Why this job: Be the go-to person for clients and make a real difference in their experience.
- Qualifications: Organised, enthusiastic, and skilled in communication and administration.
The predicted salary is between 30000 - 30000 £ per year.
The Start-up&Events Coordinator position in Reading is a full‑time, permanent role offering £28,000–£30,000 per annum, with hybrid working available following probation.
The role blends customer support, administration, training coordination, and event management.
You will be the primary contact for clients, guiding them through their journey while organizing training programs, career events, and networking sessions.
Key Responsibilities
Act as the first point of contact for customer enquiries via telephone, email, and online channels.
Guide customers through the application process, ensuring all required documentation is received.
Review applications for accuracy and liaise with customers to obtain outstanding information.
Maintain accurate CRM records and monitor customer applications.
Coordinate training sessions, venues, trainers, and delegates; prepare training materials, joining instructions, and programme documentation.
Organise and attend career fairs, exhibitions, and networking events.
Coordinate event logistics, including venues, suppliers, and delegate communications.
Work closely with internal teams to ensure a seamless customer experience.
Produce reports, maintain databases, and provide general administrative support.
Support the team with adhoc duties and work toward agreed service standards and KPIs.
About You
Organised, enthusiastic, and enjoys working with people.
Excellent communication and interpersonal skills with a professional telephone manner.
Prior experience in administration, customer service, or front‑of‑house/reception roles.
Intermediate Microsoft Office skills, particularly Outlook, Word, and Excel.
Strong organisational skills, excellent attention to detail, and ability to manage multiple priorities and meet deadlines.
Proactive, positive approach and ability to work both independently and as part of a team.
Desirable: Experience coordinating events, training programmes, or projects.
Desirable: Exposure to funding, finance, grants or loan application processes.
Desirable: Experience using CRM systems such as Zoho or Salesforce.
Location: Reading, Berkshire (Hybrid working available following probation). #J-18808-Ljbffr
Start-up & Events Coordinator in Reading employer: JAM Recruitment Ltd
At JAM Recruitment Ltd, we pride ourselves on being an exceptional employer that values the growth and development of our team members. Located in Birmingham, we offer a dynamic work culture that fosters collaboration and innovation, alongside competitive salaries and hybrid working options. With a strong focus on career progression, our employees are empowered to take on leadership roles and make a meaningful impact in the field of personal injury law.
