Job Overview
The Student Safety Team Member role in Durham involves working full‑time overnight shifts from 10pm to 7am, five days per week, on a contract that extends until 30 September 2026, with the possibility of renewal.
Pay and hours: £16.66 per hour, 37.5 hours per week.
Key Responsibilities
- Act as a positive brand ambassador and create a safe, welcoming, and supportive environment for students.
- Maintain consistent, high‑quality service throughout the night.
- Respond to emergencies and vulnerable situations, including noise complaints, lock‑outs, fire alarms, flooding, and system failures.
- Work with security to protect residents and the property.
- Keep shared and communal areas clean and tidy.
- Support other accommodation sites during major incidents when required.
- Build relationships with students and signpost them to appropriate support services.
- Respond to individual student needs and elevate welfare concerns when necessary.
- Act on student feedback and resolve or escalated issues promptly.
- Follow company policies, procedures, and safety standards.
- Complete required safety checks and respond appropriately to emergencies.
- Maintain a clean, well‑maintained environment.
Qualifications
- Previous experience in a similar role required.
Employment Details
- Location: Durham
- Shift time: 10pm – 7am
- Hours: 37.5 hours per week (5 days out of 7)
- Contract start: ASAP
- Contract end: 30 September 2026 (possible extension)
Student Safety Team Member in North East employer: JAM Recruitment Ltd
At JAM Recruitment Ltd, we pride ourselves on being an exceptional employer that values the growth and development of our team members. Located in Birmingham, we offer a dynamic work culture that fosters collaboration and innovation, alongside competitive salaries and hybrid working options. With a strong focus on career progression, our employees are empowered to take on leadership roles and make a meaningful impact in the field of personal injury law.
