Neighbourhoods Housing Officer – Launceston
Location: Launceston / North Cornwall
Pay: £20.75 per hour
Hours: 37 hours per week (Monday–Friday)
Contract: Temporary until October 2026
Responsibilities
- Manage a designated patch of social housing properties and act as the main point of contact for residents.
- Deliver excellent tenancy and neighbourhood management services.
- Conduct tenancy sign‑ups, property viewings, and tenancy visits.
- Investigate and resolve tenancy breaches, including anti‑social behaviour and safeguarding concerns.
- Monitor estate standards and contractor performance to ensure high‑quality neighbourhoods.
- Build strong relationships with residents, colleagues, and partner agencies.
- Support resident engagement and community development initiatives.
Qualifications and Requirements
- Experience in social housing, tenancy or neighbourhood management.
- Strong knowledge of tenancy management and estate services.
- Excellent communication and customer service skills.
- Ability to manage a varied caseload and prioritise competing demands.
- A proactive, organised and solutions‑focused approach.
- Full UK driving licence and access to a suitable vehicle (essential).
- Enhanced DBS check required.
To apply, contact Carol Jones – Phone: 07375 412872 – Email: cjones@rgbrec.co.uk
Neighbourhoods Housing Officer - Launceston employer: JAM Recruitment Ltd
At JAM Recruitment Ltd, we pride ourselves on being an exceptional employer that values the growth and development of our team members. Located in Birmingham, we offer a dynamic work culture that fosters collaboration and innovation, alongside competitive salaries and hybrid working options. With a strong focus on career progression, our employees are empowered to take on leadership roles and make a meaningful impact in the field of personal injury law.
