At a Glance
- Tasks: Lead IT service transitions and ensure smooth go-live readiness across major projects.
- Company: Join a substantial, regulated enterprise in Manchester with a collaborative culture.
- Benefits: Competitive salary, hybrid working, and excellent benefits on a 24-month contract.
- Other info: Opportunity for career growth in a dynamic, cross-functional IT environment.
- Why this job: Make a genuine impact by shaping and improving IT Service Transition processes.
- Qualifications: Strong experience in service transition and excellent stakeholder management skills.
The predicted salary is between 57000 - 60700 £ per year.
The IT Service Transition Lead will join a substantial, regulated enterprise in Manchester on a 24-month fixed term contract, paying £57,000-£60,700 plus benefits.
This hands‑on position requires proven expertise in technology service transition.
You will oversee service acceptance and go-live readiness across major programmes, ensuring new or altered services are fully supportable before entering live operation.
Collaborating with project managers, IT operations, and suppliers, you will own the handover into support, covering working patterns that blend remote work with a minimum of two days on-site.
This permanent hybrid role suits a candidate who can manage complex change effectively.
IT Service Transition Lead | 24 Month Fixed Term Contract | Hybrid / Manchester (min 2 days in the office) | £57,000-£60,700 + benefits | ASAP start
You must have strong IT Tech 'Service Transition' experience to apply.
This is a great opportunity for a Service Transition professional who wants to make a genuine impact and help shape a maturing function.
- Role
- Lead Service Transition across multiple projects and programmes.
- Own service acceptance, go-live readiness and handover into support.
- Work closely with Project/Programme Managers, IT Operations, suppliers and senior stakeholders.
- Identify and manage transition risks, issues and dependencies.
- Lead Go-Live Readiness and Acceptance into Service checkpoints.
- Ensure documentation, knowledge transfer and support arrangements are in place.
- Help improve and mature Service Transition processes and governance.
Requirements
- Strong, proven Service Transition experience - not purely BAU Service Management.
- Excellent stakeholder management and communication skills.
- Experience managing complex, cross-functional IT transitions.
- Strong understanding of ITIL / ITSM environments.
- ITIL Foundation required; Practitioner or higher desirable.
- Experience of managed service implementations would be highly beneficial.
- A pragmatic, collaborative approach with the confidence to challenge and improve.
Benefits and Working Conditions
- 24 month fixed term contract (FTC)
- Hybrid working (min two days Manchester City Centre office)
- 35 hour working week + other excellent benefits
- Opportunity to shape and improve IT Service Transition within a collaborative Enterprise Technology team.
- 2 stage interview process - MS Teams and F2F in Manchester
- #J-18808-Ljbffr
IT Service Transition Lead in Manchester employer: JAM Recruitment Ltd
At JAM Recruitment Ltd, we pride ourselves on being an exceptional employer that values the growth and development of our team members. Located in Birmingham, we offer a dynamic work culture that fosters collaboration and innovation, alongside competitive salaries and hybrid working options. With a strong focus on career progression, our employees are empowered to take on leadership roles and make a meaningful impact in the field of personal injury law.
StudySmarter Expert Advice🤫
We think this is how you could land IT Service Transition Lead in Manchester
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at JAM Recruitment Ltd that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace IT Service Transition Lead in Manchester
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at JAM Recruitment Ltd, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at JAM Recruitment Ltd can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at JAM Recruitment Ltd will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at JAM Recruitment Ltd
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at JAM Recruitment Ltd. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at JAM Recruitment Ltd.
