At a Glance
- Tasks: Keep neighbourhoods clean and tidy while supporting local communities.
- Company: Join Onward Homes, a leading social housing provider in the Northwest.
- Benefits: Enjoy a competitive salary, 32 days leave, and flexible working options.
- Other info: Full training provided; great career development opportunities await!
- Why this job: Make a real difference in your community while working outdoors.
- Qualifications: Customer service experience and a full UK driving licence required.
The predicted salary is between 26100 - 26100 £ per year.
Environmental Services Operative, Manchester.
Onward seeks a full-time operative to maintain the cleanliness and presentation of neighbourhoods, ensuring communal spaces meet high standards.
The role involves waste removal, grounds upkeep, and reporting defects, requiring practical skills and a proactive approach.
Working outdoors across the city, you will support local communities through visible, reliable service.
This permanent position offers £26,100 annually, plus 32 days of leave, bank holidays, and a pension with matched contributions up to 10%.
Additional benefits include a health cash plan, savings access, and flexible policies.
Prior experience is useful, though full training is provided for those with a strong work ethic and attention to detail.
- What you can expect from us
- We offer a competitive salary of £26,100 per annum.
- 32 days annual leave plus bank holidays for a total of 40 days paid holiday per annum which is equivalent to 8 weeks.
- Stream - access both short and long terms loans, plus provides access to a savings facility.
- Opportunity to further increase annual leave with service or though the holiday purchase scheme.
- Immediate entry to our Pension scheme (matched contributions up to 10%).
- A great flexible working environment, with a range of family friendly policies.
- Simply Health cash plan with financial benefits and the option to extend to your family.
- Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
- Paid leave for absence including sickness, maternity, paternity, and adoption leave.
- Access of up to £150 annually through the ‘Learning for life’ scheme.
- Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
- Develop your career with support and access to training and qualifications.
About the role
The purpose of the role is to be operate as part of a multi-disciplinary mobile team to provide a professional and customer focused environmental, health & safety and quality cleaning service for the Brunswick PFI neighbourhood.
Responsibilities
- Cleaning: Ensure the tidy appearance of neighbourhoods, including gated alleyways, by removing rubbish from fly tipping incidents, removing ‘spot’ graffiti, litter picking, removing ‘sharps’/ hazardous material and spot cleaning.
- Deliver excellent cleanliness in schemes / communal areas by cleaning to agreed PFI standards / schedules.
• Scheme Maintenance: Undertake scheme maintenance duties including
- Jet washing of communal areas – hard landscaping and external walkways
- Minor joinery works e. g. fitting noticeboards and signs
- Cleaning light fittings in communal areas
- Winter gritting services
- Assisting in horticultural planting schemes
- Customer
Assurance: Be visible in the Brunswick neighbourhood, offering assurance to customers by checking security, reporting defects in communal areas, taking action or reporting back as needed on a daily basis and also at weekends on a rotational basis.
- Promote a safe environment by regularly testing lift alarms and reporting issues as necessary.
- Ensure necessary management of communal paladin bins, ensuring timely rotation and regular clearing of communal waste chutes, and ongoing good communication with the Council’s waste collection partner.
- Support community activities and events by assisting in organising events and by participating.
- Embed and maintain excellent working relationships with residents.
- Work collaboratively with all relevant people, including S4B partners and Brunswick stakeholders, to deliver excellent customer service.
Skills / Experience
- Essential: Experience of working in a customer facing role.
- Essential: Experience of working in a team.
- Essential: Ability to communicate effectively with customers, colleagues and external organisations.
- Essential: Knowledge of health and safety responsibilities.
- Essential: Professional and flexible approach.
- Essential: Ability to prioritise workload, manage time and meet deadlines / hit targets.
- Desirable: Knowledge of the Housing sector.
Qualifications
- Essential: Educated to GCSE standard.
- Essential: Full UK driving licence.
- Desirable: A recognised certificate in Work Equipment to include: Leaf Blower, Pressure Washer, Buffer Machines.
- About The Organisation
- Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region.
- We believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year.
- We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.
- In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.
- We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve.
- We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates.
- Please let us know if there is anything we can do to assist you with our recruitment process via the email address below.
- At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process.
- We do not use AI to make hiring decisions.
- If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on Human Resources Team@onward. co. uk and a member of the HR Team will be in touch.
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