At a Glance
- Tasks: Support the Catering Manager in delivering top-notch catering services for exciting events.
- Company: Join a dynamic hospitality team in Manchester with a focus on exceptional service.
- Benefits: Competitive salary and the chance to lead and inspire teams.
- Other info: Opportunity for growth in a fast-paced, collaborative environment.
- Why this job: Be at the heart of memorable events and enhance guest experiences.
- Qualifications: Experience in hospitality management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Overview
The Assistant Manager role in Manchester involves supporting the Catering Manager with planning and delivering catering services for conferences, exhibitions, hospitality functions, and live events.
This temporary position offers a competitive salary.
You will lead hospitality teams, coordinate staff schedules, and uphold service standards to ensure events meet client expectations.
Key Responsibilities
- Support the Catering Manager in the successful delivery of all catering operations across conferences, exhibitions, hospitality functions and events.
- Lead, coach and motivate supervisors and hospitality teams, ensuring they are fully briefed, supported and performing to the highest standards.
- Plan and coordinate staffing rotas to ensure efficient resource allocation while maintaining exceptional customer service.
- Act as deputy to the Catering Manager, taking responsibility for catering operations in their absence.
- Build strong working relationships with clients and internal teams to ensure seamless event delivery.
- Deliver consistently high levels of customer service and identify opportunities to enhance the guest experience.
- Drive additional sales by confidently upselling catering products and services where appropriate.
- Support Front of House operations to ensure successful delivery of client events.
- Ensure all team members are fully briefed on event requirements and customer expectations.
- Monitor stock and equipment levels, maintain accurate stock records and support stock control processes.
- Manage purchase orders and ensure accurate financial administration, including cash handling and till procedures.
- Maintain compliance with company policies relating to food safety, health and safety and operational procedures.
- Support continuous improvement initiatives and contribute to delivering consistently high-quality hospitality experiences.
About You
- You'll be an enthusiastic hospitality professional who thrives in a busy events environment and enjoys leading teams to deliver exceptional service.
- Previous experience in a supervisory or assistant management role within hospitality, catering or events.
- Experience leading, motivating and developing teams.
- Excellent communication and organisational skills.
- Strong attention to detail and the ability to manage multiple priorities.
- A proactive and flexible approach with the ability to adapt to changing business needs.
- Confidence working collaboratively with clients and colleagues across different departments.
- A passion for delivering outstanding customer experiences.
- A valid Food Hygiene Certificate (desirable).
- Kellan Group (including all of our brands, Berkeley Scott, RK and Quantica) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability.
We operate as an employment agency and employment business. You’ll find a wide selection of vacancies on our websites.
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StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Manchester
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Assistant Manager in Manchester
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at JAM Recruitment Ltd
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at JAM Recruitment Ltd. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
