At a Glance
- Tasks: Own and optimise the Salesforce platform, driving digital transformation across the business.
- Company: Dynamic company in Lutterworth with a focus on innovation and collaboration.
- Benefits: Hybrid working, professional development, and exposure to strategic projects.
- Other info: Collaborative environment with opportunities for growth and mentorship.
- Why this job: Make a real impact by enhancing a critical CRM platform and influencing business success.
- Qualifications: 5+ years in Salesforce roles, with relevant certifications and strong analytical skills.
The predicted salary is between 60000 - 80000 £ per year.
Location: Lutterworth, UK
Working Pattern: Hybrid (Minimum 2 days per week in the office, with flexibility for remote working)
Are you an experienced Salesforce professional looking for an opportunity to take ownership of a critical CRM platform and influence business-wide digital transformation? Working across the business, you will be responsible for ensuring the Salesforce platform remains robust, secure, and optimised to support both current operations and future growth.
The Role
As Salesforce Analyst & Administrator, you will act as the subject matter expert for the Salesforce ecosystem, driving continuous improvement, enhancing automation, and ensuring best practices are embedded across the platform. You will collaborate with stakeholders at all levels to understand business requirements, translate them into technical solutions, and maintain a high-performing Salesforce environment.
Key Responsibilities
- Design, implement and maintain Salesforce data models, security models and platform architecture
- Define requirements and integration strategies for new features and business initiatives
- Lead Salesforce development activities using best practices across Apex, Lightning Components and automation frameworks
- Establish and manage governance, change control and release management processes
- Work closely with senior stakeholders, translating technical concepts into clear business language
- Maintain detailed documentation covering system design, integrations and data flows
- Manage user accounts, permissions, roles and profiles
- Configure Salesforce objects, fields, page layouts and workflows to align with business processes
- Develop and enhance automation using tools such as Flow Builder
- Manage platform security, sharing rules, data imports and data quality initiatives
- Create insightful reports and dashboards to support business decision-making
- Provide user support, troubleshooting and training across the organisation
- Manage and prioritise a backlog of enhancement requests and system improvements
- Coordinate Salesforce releases, audits and ongoing maintenance activities
- Ensure systems remain compliant with ISO and Quality Management System requirements
About You
To be successful in this role, you will bring a strong blend of technical Salesforce knowledge, business analysis capability and stakeholder engagement experience.
Essential Skills & Experience
- Minimum 5 years' experience in Salesforce Administration and/or Salesforce Analyst positions
- Salesforce certifications such as:
- Salesforce Administrator
- Salesforce Certified System Architect
- Salesforce Certified Application Architect
- Salesforce Certified Technical Architect (CTA)
- Proven experience with CRM workflows, data modelling, data migration and API integrations
- Strong understanding of automation logic and Salesforce best practices
- Experience translating business requirements into technical solutions
- Demonstrated ability to identify and implement continuous improvement opportunities
- Excellent troubleshooting, communication and documentation skills
Core Competencies
- Strong planning and organisational ability
- Excellent deadline and pressure management
- Analytical thinking and creative problem-solving
- Customer-focused communication skills
- Relationship building, mentoring and collaboration
- Ability to provide technical leadership and influence Salesforce strategy
Desirable
- Degree in Computer Science, Engineering or a related discipline, or equivalent practical experience
What's on Offer?
- Hybrid working with flexibility
- Opportunity to take ownership of a business-critical Salesforce platform
- Exposure to strategic projects and senior stakeholders
- A collaborative environment where your expertise will directly influence business success
- Ongoing professional development and certification support
If you're a Salesforce expert who enjoys combining technical excellence with business impact, please apply today!
Salesforce Analyst in London employer: JAM Recruitment Ltd
At JAM Recruitment Ltd, we pride ourselves on being an exceptional employer that values the growth and development of our team members. Located in Birmingham, we offer a dynamic work culture that fosters collaboration and innovation, alongside competitive salaries and hybrid working options. With a strong focus on career progression, our employees are empowered to take on leadership roles and make a meaningful impact in the field of personal injury law.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Analyst in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what JAM Recruitment Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges JAM Recruitment Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at JAM Recruitment Ltd!
✨Direct Apply to JAM Recruitment Ltd
Let's not forget to apply directly through the JAM Recruitment Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Salesforce Analyst in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at JAM Recruitment Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at JAM Recruitment Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at JAM Recruitment Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
