At a Glance
- Tasks: Lead and drive performance across six retail locations in North West London.
- Company: Dynamic retail company focused on growth and operational excellence.
- Benefits: Competitive salary, bonus potential, car allowance, and flexible working hours.
- Other info: Opportunity for career advancement in a supportive and engaging environment.
- Why this job: Make a real impact in a high-visibility role with significant autonomy.
- Qualifications: Proven experience in multi-site management and strong commercial acumen.
The predicted salary is between 65000 - 70000 £ per year.
Overview
The Regional Retail Manager position in Wembley is a permanent, full-time role.
The salary is between £65,000 and £75,000, with a 20% bonus, a £5,000 car allowance, mileage, and expenses.
You will lead a multi-site portfolio across North West London, reporting to the General Manager of Operations.
You are fully accountable for regional performance, including P&L management, sales growth, compliance, and operational excellence.
This role suits a proven Senior Area or Multi-Site Manager who can drive performance across six stores.
Responsibilities
- Manage budgets, analyse sales figures, and ensure each location meets company standards.
- Own and monitor regional P&L (up to £16m), including budgeting, forecasting, and monthly reporting to senior leadership.
- Drive sales, revenue growth, and profitability across six locations in North West London.
- Lead, coach, and develop Store Managers and their teams to maximise performance and engagement.
- Create and deliver strategic and operational plans to grow the region and individual stores.
- Conduct regular store visits, audits, and compliance checks to ensure standards, procedures, and customer service are consistently high.
- Monitor and analyse KPIs and performance metrics to identify trends, risks, and opportunities.
- Implement action plans to improve underperforming sites and optimise high-performing ones.
- Work closely with HR on recruitment, performance management, and people development.
- Ensure all stores meet health and safety, legal, and company policy requirements.
- Prepare performance reports for the General Manager of Operations and Ownership.
About You
- Proven track record as a Regional Manager / Regional Retail Manager / Senior Area Manager in a multi-site retail or similar operational environment.
- Experience managing a region (not just an area), overseeing 6 sites.
- Strong commercial acumen with hands-on experience managing P&L up to £16m.
- Evidence of delivering sales growth, profit improvement, and KPI achievement across multiple locations.
- A proactive, visible leader with a coaching and performance-focused management style.
- Confident with store visits, compliance, standards, and operational best practice.
- Full UK driving licence; comfortable travelling across North West London.
- Core hours Monday–Friday, with flexibility to be on-call 7 days as required.
Package
- Base salary £65,000–£70,000 (depending on experience).
- Bonus up to 20% of salary based on regional performance.
- £5,000 car allowance plus mileage.
- Expense account, laptop, and mobile phone.
- High-impact role with significant autonomy and visibility across the business.
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Regional Retail Manager in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like JAM Recruitment Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like JAM Recruitment Ltd!
We think you need these skills to ace Regional Retail Manager in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at JAM Recruitment Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at JAM Recruitment Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show JAM Recruitment Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at JAM Recruitment Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
