Payroll Team Lead in London

This is a great opportunity to work within one of the UK's leading Defence organisations based in Preston. Hybrid working, 2-3 days per week on site.

Core duties

• Managing the team SLA's and KPI's to ensure that all Payrolls are delivered accurately and on time.
• Maintaining and monitoring daily/weekly quality statistics, thereafter providing recommendations.
• Lead on internal/external Payroll reviews/audits.
• Lead on the continuous improvement initiative within the team, implementing new ideas and better ways of working.
• Lead the team on the review and timely completion of all outstanding Finance Reconciliation items.
• Responsible for providing subject matter expertise to key projects including TUPE activities/acquisitions.
• Responsible for the ongoing review of existing processes and work instructions to ensure these remain up to date, relevant and fit for purpose.
• Assist with the coordination and submission of year end returns.
• Responsible for the transaction of BACS payments, FPS and all Pay cycle submissions.
• Lead on the end to end investigation of all Payroll defects, managing perception and complaints, including root cause analysis and preventative measures to ensure a positive outcome and to minimize future payroll incidents.
• Represent Payroll in internal and external meetings, events or forums.
• Lead on the review of the Business Continuity Plans to ensure relevance and to ensure that they are up to date.
• Responsible for managing key relationships with internal & external stakeholders.

People Management

• Responsible for all aspects of people management including managing absence, coaching, developing and motivating the team.
• Responsible for undertaking regular performance reviews, cascading of business objectives, identifying opportunities for continuous improvement, and individual development.
• Responsible for the analysis of work volume trends to establish the productivity levels and forecast future workflow and resource requirements.
• Responsible for recruiting, training and coaching new staff into the Payroll team to ensure maximum performance.
• Responsible for keeping abreast of changes in Employment and Payroll Legislation.
• Deputise where applicable for the Pay & Reward Operations Manager.
• Any other duties as and when required.

Knowledge

• Extensive Payroll Experience ideally in a Shared Service environment.
• In depth payroll legislation knowledge, including appreciation for future changes and impact on payroll function.
• Resource Link system knowledge or similar.
• Experience of data interrogation in order to analyse, troubleshoot and problem solve.
• Ability to deal and resolve difficult and emotive situations without escalation to a senior level.
• People Management/Leadership Skills (Coaching/Mentoring).
• Influencing skills.
• Stakeholder management (at all levels).
• Excellent oral and written communication skills, including the ability to present ideas, data and results in an easy to understand format.
• IT Literate (Word, Excel, Outlook).
• CIPP or equivalent (or willing to work towards).
• GCSEs or equivalent in Maths and English (Grades A-C).

For more information please contact Lauren Morley at JAM Recruitment or click apply.