At a Glance
- Tasks: Manage residential properties and deliver tenancy management services in a vibrant neighbourhood.
- Company: Reputable housing provider with a focus on community and support.
- Benefits: Competitive pay, immediate start, and a chance to make a difference.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Join a dedicated team and help improve lives in your community.
- Qualifications: Experience in housing management and strong problem-solving skills required.
The predicted salary is between 29.49 - 29.49 £ per hour.
The Neighbourhood Officer (Temp: London) based in Fulham manages under 500 properties across West London for a reputable housing provider.
This fully site‑based temporary role requires a skilled housing professional with strong tenancy and neighbourhood management experience, ideally from a Housing Association or Local Authority.
Working 35 hours per week, five days on site, the successful candidate will join the housing operations team.
Clear DBS required. Immediate start.
Key Responsibilities
- Managing a designated patch of residential properties.
- Delivering end‑to‑end tenancy management services.
- Conducting tenancy audits, home visits, and estate inspections.
- Investigating and resolving anti‑social behaviour cases.
- Managing tenancy breaches and enforcement action where required.
- Supporting vulnerable residents and making appropriate safeguarding referrals.
- Working closely with Income Officers to address rent arrears and tenancy sustainment issues.
- Liaising with internal departments, contractors, local authorities, and external agencies.
- Handling resident complaints and resolving complex housing issues.
- Ensuring compliance with housing legislation, policies, and regulatory requirements.
- Supporting void management and tenancy sign‑up processes.
- Maintaining accurate records and case management notes.
Essential Experience and Knowledge
- Housing Officer / Neighbourhood Officer experience.
- Social Housing, Local Authority or Housing Association background.
- ASB case management experience.
- Tenancy management and tenancy sustainment knowledge.
- Estate inspections and resident engagement.
- Knowledge of housing legislation and safeguarding.
- Minimum 3–5 years’ experience within social housing.
- Proven background managing ASB cases, rent arrears, void management, tenancy audits.
- Up‑to‑date knowledge of housing legislation and tenancy management practice.
- Strong IT skills and experience using housing management systems.
Desirable
- Level3 Housing qualification or willingness to work towards CIH membership.
- Key Skills and Attributes
- Organised, resilient, and customer‑focused housing professional.
- Capable of managing complex tenancy issues independently.
- Contributing positively within a small collaborative team environment.
- Comfortable balancing tenancy sustainment, enforcement, resident engagement, and operational performance across a busy neighbourhood patch.
If you are an Housing or Neighbourhood Officer looking for your next long-term opportunity within a respected housing organisation, apply today.
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StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Officer (Temp: London)
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Neighbourhood Officer (Temp: London)
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at JAM Recruitment Ltd
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from JAM Recruitment Ltd.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show JAM Recruitment Ltd that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
