At a Glance
- Tasks: Conduct an independent audit of ManageEngine environment and identify improvement opportunities.
- Company: Dynamic organisation in London focused on IT Service Management.
- Benefits: Competitive salary, hybrid work model, and potential for long-term projects.
- Other info: Opportunity for career growth and to work closely with IT leadership.
- Why this job: Transform underutilised systems into efficient platforms and make a real impact.
- Qualifications: Hands-on experience with ManageEngine tools and strong analytical skills.
The predicted salary is between 63000 - 77000 £ per year.
A Manage Engineer Contractor is required to deliver an independent audit of an existing ManageEngine environment in London. This full-time, hybrid contract offers a competitive salary and focuses on assessing modules that are not fully configured or are underutilised. The role involves identifying improvement opportunities and providing practical recommendations to maximise platform value. The initial consultancy assignment carries potential for extension into a longer-term optimisation project.
Candidates should possess strong analytical skills and hands-on experience with ManageEngine tools to deliver clear, actionable findings.
We are seeking an experienced, hands-on ManageEngine Consultant to conduct an independent audit of an existing ManageEngine environment. The organisation has invested in several ManageEngine modules; however, they are either not fully configured, poorly configured, or significantly underutilised.
Key Responsibilities- Conduct a full audit of the existing ManageEngine environment.
- Review current configurations, workflows, automations, and integrations.
- Identify gaps, inefficiencies, and unused functionality across the platform.
- Produce a detailed report with recommendations and prioritised improvement opportunities.
- Advise on IT Service Management (ITSM) best practices and platform optimisation.
- Work closely with IT leadership and the Service Management function to understand business requirements.
- Support the implementation of recommended improvements should the project progress.
- Proven hands-on experience implementing, configuring, and optimising ManageEngine solutions (particularly ServiceDesk Plus).
- Strong understanding of IT Service Management (ITSM) principles and ITIL best practices.
- Experience conducting technical audits and producing actionable recommendations.
- Excellent stakeholder management and communication skills.
- Ability to work independently and provide objective, unbiased consultancy.
This is an excellent opportunity for an experienced consultant looking to add value by transforming an underutilised ManageEngine environment into an efficient, business-enabling ITSM platform.
Manage Engine Conractor in London employer: JAM Recruitment Ltd
At JAM Recruitment Ltd, we pride ourselves on being an exceptional employer that values the growth and development of our team members. Located in Birmingham, we offer a dynamic work culture that fosters collaboration and innovation, alongside competitive salaries and hybrid working options. With a strong focus on career progression, our employees are empowered to take on leadership roles and make a meaningful impact in the field of personal injury law.
