At a Glance
- Tasks: Manage reception, handle queries, and provide admin support in a vibrant health hub.
- Company: Join a community-focused service dedicated to supporting adults with additional needs.
- Benefits: Competitive pay, ongoing opportunities, and a supportive team environment.
- Other info: Immediate start available with long-term potential in a fast-paced, people-focused setting.
- Why this job: Make a real difference in people's lives while developing your skills in a rewarding role.
- Qualifications: Experience in reception or administration, strong customer service, and IT skills.
The predicted salary is between 44700 - 46600 £ per year.
As a Receptionist / Administrator – Adult Social Care in West London, you will be the first point of contact at a newly developed Education, Health & Wellbeing Hub. This full-time, temporary role supports adults with learning disabilities, autism, and complex needs. Your duties include managing a busy reception, handling phone and email queries, and providing comprehensive administrative support to the team. Strong organisational abilities, IT proficiency, and a professional, compassionate manner are essential for liaising with vulnerable individuals, families, and professionals.
Location: West London
Pay Rate: £21.52 PAYE | £27.35 Umbrella
Hours: Monday – Friday, 8:45am – 4:30pm
Contract: Ongoing Temporary (Long-Term Opportunity)
We are urgently recruiting for a Receptionist / Administrator (Business Support Officer) to join a newly developed Education, Health & Wellbeing Hub supporting adults with learning disabilities, autism, and complex needs with a local authority. This is a key front-facing role within a busy centre, ideal for someone with strong administrative skills and a professional, compassionate approach to working with vulnerable adults, families, and professionals. This is an ongoing position with long-term potential.
Responsibilities:
- Managing the front desk, greeting visitors and directing them appropriately
- Handling incoming calls, emails, and general enquiries
- Coordinating and updating transport arrangements for residents
- Maintaining accurate records, registers, and usage data
- Supporting communication with families, carers, and external professionals
- Monitoring health & safety logs, reporting repairs, and conducting daily checks
- Managing post, supplies, and general office organisation
- Supporting events, meetings, and centre communications
About You:
We are looking for a proactive and organised individual who can thrive in a fast-paced, people-focused environment:
- Previous experience as a Receptionist, Administrator, or Front Office professional
- Strong customer service skills with a professional and empathetic manner
- Excellent organisational and multitasking abilities
- Confident using Microsoft Office and office systems
- Ability to work independently and as part of a team
- Comfortable working within a social care or public sector setting
- A genuine interest in supporting adults with additional needs is highly desirable.
Requirements:
- Enhanced DBS issued within the last 12 months (essential)
- Willingness to work occasional weekends on a rota basis (with days off in lieu)
Why Apply?
- Immediate start available
- Ongoing, long-term opportunity
- Opportunity to work in a rewarding Adult Social Care environment
- Be part of a newly developed and community-focused service
- Competitive pay and supportive team environment
Business Support Officer – Adult Social Care in London employer: JAM Recruitment Ltd
At JAM Recruitment Ltd, we pride ourselves on being an exceptional employer that values the growth and development of our team members. Located in Birmingham, we offer a dynamic work culture that fosters collaboration and innovation, alongside competitive salaries and hybrid working options. With a strong focus on career progression, our employees are empowered to take on leadership roles and make a meaningful impact in the field of personal injury law.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer – Adult Social Care in London
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like JAM Recruitment Ltd just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at JAM Recruitment Ltd. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace Business Support Officer – Adult Social Care in London
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Business Support Officer – Adult Social Care role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At JAM Recruitment Ltd, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at JAM Recruitment Ltd
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at JAM Recruitment Ltd, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At JAM Recruitment Ltd, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
