At a Glance
- Tasks: Oversee daily operations and deliver outstanding customer experiences in a professional workspace.
- Company: Dynamic workspace provider located in the heart of London Bridge.
- Benefits: Competitive salary, excellent benefits, and real ownership in your role.
- Other info: Great opportunities for career progression in a fast-paced environment.
- Why this job: Join a vibrant team and make a real impact on customer satisfaction and revenue growth.
- Qualifications: Experience in customer-facing roles and strong leadership skills required.
The predicted salary is between 35000 - 40000 £ per year.
Assistant Business Centre Manager
Compensation: £35,000 – £40,000 annually (full-time)
Job
Summary: Oversee daily operations of a professional workspace, focusing on customer experience, operational efficiency, and revenue generation.
Lead a team, manage occupancy levels, develop income streams, and maintain high service standards while working closely with senior leadership.
The Role
- Deliver an outstanding customer experience and build strong client relationships.
- Conduct professional tours and convert enquiries into new business opportunities.
- Drive revenue across co‑working, meeting rooms, and additional services.
- Oversee all day‑to‑day centre operations, ensuring high standards across the workspace.
- Manage facilities, contractors, repairs, and health & safety compliance.
- Monitor KPIs, performance data, and identify opportunities to improve revenue and service delivery.
- Lead, coach, and support Centre Operations Assistants to maintain service excellence.
- Support budgeting, reporting, and overall commercial performance of the centre.
- Partner with sales and marketing to increase occupancy, engagement, and community presence.
About You
- Experience in serviced offices, coworking, hospitality, retail, or customer‑facing operations.
- Strong commercial awareness with a track record of driving revenue or performance.
- Previous experience leading or supervising a team.
- Excellent communication and stakeholder management skills.
- Highly organised, proactive, and solutions‑focused.
- Confident managing multiple priorities in a fast‑paced environment.
- Comfortable using Microsoft Office and CRM systems.
- What’s on Offer
- £35,000 – £40,000 salary (depending on experience)
- Excellent benefits package.
- Prime London Bridge location.
- A varied role with real ownership and progression opportunities.
- The chance to work in a dynamic, customer‑driven environment.
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We think you need these skills to ace Assistant Business Centre Manager in London
Customer Experience Management
Team Leadership
Revenue Generation
Operational Efficiency
Client Relationship Building
Sales and Marketing Collaboration
KPI Monitoring
