Logistics Scheduler

The Logistics Scheduler position, based in Kidlington with Pertemps Thames Water, is a full-time role offering a starting salary from £31,600 per annum, dependent on experience. You will join the Inventory and Supply team, which manages critical materials and equipment through distribution centres around the clock. Your primary duty involves assessing resource requirements and constraints to prioritise logistics effectively, directly supporting field engineers’ workloads. This position demands strong organisational skills and a methodical approach to planning.

You will coordinate daily operations to ensure timely equipment delivery, liaising closely with colleagues to maintain service commitments. The role carries significant responsibility, requiring clear communication and the capacity to adapt plans swiftly as operational needs change. The Thames Water Inventory and Supply team are the custodian of network & critical materials, field engineering parts & tools and mobile plant, which are managed through our distribution centres, strategic distribution hubs and depots. Operating on a 24/7 -365 basis to provide real-time distribution and equipment service to support the Thames Water businesses in meeting our service commitments.

What you’ll be doing as a Logistics Scheduler:

• Engage with the Planning team and Enablers to ascertain workload and requirements to prioritise jobs both on a planned and reactive basis.
• Plan and allocate collection and delivery tasks to our Support Drivers with the appropriate skill set and their respective operating geography through Salesforce (system).
• Plan job for works preparation (SLG, cone offs and letter drop) using Salesforce to ensure all materials and equipment are delivered to the correct address and are set up ahead of the start of works.
• Ensure that job details are fully compliant with all traffic management / streetworks legislation to avoid any fixed penalty notices/permit fines.
• Ensure that Support Drivers maintain a healthy and safe work environment and endorse the Thames Water Health & Safety commitment.
• Manage, allocate and prioritise the Support Drivers' work stack to meet priority jobs (2 hour/4 hour) that need to be completed.
• Monitor the progress of jobs by regular updates from the planning team, dig teams (gangs) and supervisors to identify if any additional materials, plant, or equipment are required.
• Provide daily reports of resource utilisation and planned/ reactive jobs completed to maintain Inventory Field Operations service commitments.
• Monitor collections to ensure no overruns and daily engagement with the planning team to ensure that permit end dates do not expire – any potential fines should be immediately escalated to supervisors.
• Track Salesforce for work with a forecasted completion date to plan site inspections and site clearance for support drivers.
• Provide a weekly report on expected weekend work to ensure resources and materials are made available.

Base Location - Kidlington - OX5 1QT. Working Pattern or Hours - 45 hours per week, Monday-Friday. 7:30 am – 5 pm.

What you should bring to the role:

• Need to be organised and have a good understanding of work management processes and systems.
• You will have excellent attention to detail and good scheduling/ planning skills.
• Competent to work with business-critical systems such as Salesforce, SAP, Microsoft Excel, Outlook, and Word.
• Excellent verbal and written communication skills.

What’s in it for you?

• Salary starting from £31,600 per annum, depending on your level of experience.
• 24 days holiday per year, increasing to 28 with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Performance-related pay plan directly linked to company performance measures and targets.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Working at Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world's water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.