At a Glance
- Tasks: Be the friendly voice for customers, handling orders and resolving queries.
- Company: Join a dynamic logistics team in Leicester with growth potential.
- Benefits: Earn £13.29 per hour with part-time hours and a chance for a permanent role.
- Other info: Perfect for students looking for weekend work with career advancement opportunities.
- Why this job: Make a difference by helping customers and ensuring smooth deliveries.
- Qualifications: Strong communication skills and previous call centre experience required.
The predicted salary is between 13.29 - 13.29 £ per hour.
Job Description
As a Weekend Call Centre Advisor in Leicester, you will serve as the first point of contact for customers, handling their orders, enquiries, and complaints via the helpline.
Working within the logistics and transportation sector, your duties include liaising with delivery drivers to ensure smooth communication and resolving issues related to delivery restrictions or property access.
You will refer complex matters to the appropriate teams as needed.
This part-time role offers £13.29 per hour and provides a potential route to a permanent position for the right candidate.
You will need strong communication skills and a customer-focused approach to succeed in this role.
Our Client has an opportunity for a Weekend Call Centre Advisor.
Working in a location in Leicester you will be the first point of contact for the Customer dealing with their orders / requests.
Great place to work, could have the opportunity for the right candidate to progress to a Permanent position.
Job Role
Communicating with the Customer, receiving calls to the helpline and dealing with customers’ orders and with enquiries and complaints.
Will be working within the Logistics and Transportation side of the business, liaising with customers and delivery drivers ensuring that communication flow is smooth, and customer orientated.
Arranging with any issues in regard to restrictions regarding delivery, access to property etc.
Referring on any complex matters when necessary.
Requirements
- Must have excellent Customer Service Skills, and be a great communicator.
- Call Centre Experience is a Must.
- Great attention to detail.
- Must be able to drive and have access to own vehicle.
- Days: Saturday + Sunday Hours: 11:00 - 19:00
- #J-18808-Ljbffr
Weekend Call Centre Advisor in Leicester employer: JAM Recruitment Ltd
At JAM Recruitment Ltd, we pride ourselves on being an exceptional employer that values the growth and development of our team members. Located in Birmingham, we offer a dynamic work culture that fosters collaboration and innovation, alongside competitive salaries and hybrid working options. With a strong focus on career progression, our employees are empowered to take on leadership roles and make a meaningful impact in the field of personal injury law.
