Joiner

Job Summary

Onward is hiring a Joiner to join their team in Accrington on a full‑time, permanent contract. The role offers a salary of £35,300 per annum (£18.10 hourly), 32 days annual leave plus bank holidays (40 days paid leave), a pension scheme with matched contributions up to 10%, and a range of benefits including a cash plan covering dental and optical care, and access to salary‑finance options.

Key Responsibilities

• Deliver property maintenance services in line with group standards and key performance indicators, ensuring high standards at all times.
• Assess, coordinate and undertake the most cost‑effective repair solutions, delivering value for money.
• Organise materials, maintain adequate stock for operatives, and manage van‑based inventory.
• Communicate effectively with customers, stakeholders and colleagues to ensure high‑quality service delivery.
• Provide excellent customer service and technical advice, liaising with clients regarding access, safe working practices and repair progress.
• Maintain accurate records on PDA, including job progression, materials used and access details.
• Work in accordance with all health and safety requirements, demonstrating a sound knowledge of relevant legislation and safe working procedures.
• Operate light machinery, plant and powered hand tools safely, and perform daily maintenance of allocated company vehicles.

Skills & Experience

• Sound knowledge of building construction, components, building trades and applicable building regulations.
• Experience of working in a customer‑focused, target‑driven environment.
• Proven ability to deliver a quality, customer‑centred repairs service.
• Full UK driving licence.
• Experience of using PDA technology (hand‑held/mobile) is desirable.

Qualifications

• Essential: Minimum of L2 NVQ or equivalent qualification in Joinery and relevant experience, appropriate CSCS card.
• Desirable: Hold health & safety qualifications related to the sector (e.g., asbestos awareness, COSHH & PPE, manual handling, mobile work platform).

Benefits

• Salary: £35,300 per annum (£18.10 hourly).
• Annual leave: 32 days plus bank holidays (40 days paid).
• Flexible working environment with family‑friendly policies.
• Pension scheme with matched contributions up to 10%.
• Cash plan covering dental, optical and other financial benefits.
• 24‑hour private GP access, physiotherapy, and a Learning for Life scheme.
• Access to discounts and cash‑back offers across retail, automotive, holidays and cycle‑to‑work schemes.

Working Hours & Extra Pay

The role includes participation in an out‑of‑hours standby service on a rota basis, covering evenings and weekends. Additional pay and compensation for these hours will be discussed during the interview.