Capgemini in Inverness is seeking a Customer Service Advisor to act as the first point of contact for clients, handling 1st line IT queries via phone, email, or web chat. The role operates on a 4 on/4 off shift pattern (18:00β07:00 nights, 07:00β18:00 days) with scope for progression as part of a larger service desk team.
You'll log requests, provide troubleshooting guidance, and escalate complex issues to specialist teams.
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IT Helpdesk Advisor β 4 on/4 off, Nights & Days in Inverness employer: JAM Recruitment Ltd
BAE Systems is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong focus on employee growth and development, you will have access to cutting-edge technology and the opportunity to contribute to meaningful projects that enhance global security. Located in Christchurch or Frimley, you will be part of a diverse team dedicated to pioneering advancements in defence and aerospace, ensuring a rewarding career path in a company that values your unique skills and perspectives.