At a Glance
- Tasks: Support the sales team by managing orders and liaising with clients.
- Company: Join a growing firm in a fast-paced, customer-focused environment.
- Benefits: Competitive salary, full-time hours, and a supportive team culture.
- Other info: Opportunity for career growth in a well-established business.
- Why this job: Be part of a dynamic team and enhance your skills in sales administration.
- Qualifications: Experience in sales admin or customer service, with strong communication skills.
The predicted salary is between 28000 - 28000 £ per year.
The Internal Sales Administrator position in Alcester involves supporting a growing firm’s sales function. This full-time, permanent role requires managing orders from initial enquiry through to final delivery. Based in the office, you will ensure accurate processing and efficient workflow.
Key responsibilities include:
- Liaising with clients
- Updating records
- Coordinating with internal teams
- Processing customer orders accurately and efficiently
- Preparing and issuing quotations in line with customer requirements
- Managing inbound enquiries via phone and email
- Liaising with customers to provide updates on orders, deliveries, and lead times
- Coordinating with production and logistics teams to ensure timely fulfilment
- Maintaining and updating customer records and internal systems
- Handling any customer queries or issues in a professional and timely manner
- Supporting the sales team with administrative duties and reporting
- Building strong relationships with customers to ensure a high level of service
About You:
- Have previous experience in a sales administration, customer service, or internal sales role
- Be highly organised with strong attention to detail
- Have excellent communication skills, both written and verbal
- Be confident working in a fast-paced, team-oriented environment
- Be IT literate and comfortable using internal systems and Microsoft Office
- Have a proactive and positive approach to problem-solving
We think you need these skills to ace Internal Sales Administrator
Order Processing
Quotation Preparation
Customer Liaison
Inbound Enquiry Management
Record Maintenance
Issue Resolution
Sales Administration
